Operations Supervisor - Grey Bruce Schools
Voyago, Canada

We Are The Employer Brand of Choice. It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.

And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.

Here’s a look at what makes us A Great Place To Work:

84% Agreed Voyago is a physically safe place to work

80% Agreed I can be myself at Voyago

81% Agreed Management has kept me well-informed

A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.

Help shape the future of mobility. Voyago is currently recruiting Student Transportation Supervisor in Sudbury for the Fall 2023 school year.

Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.

Our employee success is built on our commitment and emphasis on the training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.

Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.

Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award for several years.

We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.

Primary Responsibilities

Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Student Transportation-related operations in assigned areas. Primarily focusing on internal logistics and coordinating operations between the Schools division and other operations support teams. This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.

People Management

• Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Student Transportation contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
• Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
• Coordinate with Health amp; Safety to arrange training

Operations

• KPI’s as directed, reviews with drivers and reports back to Operations Manager
• Available on-call for divisional emergencies which may include holidays and weekends
• Maintains work schedules and ensure coverage is provided at all times
• Functions as key contact to support teams such as maintenance, human resources and health and safety
• Cover schools runs when required
• Oversees the completion of monthly ghosting and deficiency reports

Payroll

• Maintains paperwork and timesheets and oversees all elements of the process
• Ensures timely and accurate entering of payroll

Employee Engagement

• Serve as a contact to staff and assist in all forms of employee engagement and regular meetings

Onboarding

• Assist and co-ordinate driver on boarding and orientation processes for new hires
• Monitor employees license upgrades from start to finish

Requirements

Knowledge amp; Skill Requirements

The ideal candidate will possess the following qualifications that include, but are not limited to, the following:

• Post-secondary education or equivalent
• Minimum 2 years experience in a similar role
• Valid B class Driving License preferred
• Clean Drivers Abstract
• In-depth knowledge of the Grey Bruce Region
• Average knowledge of Word, Excel, PowerPoint and Outlook applications
• Excellent, strong proven customer se

Job Rewards and Benefits