Nutrition Services Specialist
MealSuite, Canada
Job Description
MealSuite,an Inc. 5000 Fastest-Growing Company, is a privately owned SaaS organization with 130 team members across Cambridge, ON, Canada, Dallas, TX, USA, and Ho Chi Minh City, Vietnam. Our suite of end-to-end foodservice technology solutions helps professionals across healthcare and aging services streamline their operations, save time, reduce food waste, and meet regulatory requirements, so they can focus on what matters most: improving the quality of patient and resident care.
A career with MealSuite offers the innovation and agility of a startup matched with the stability of an established company in a growing industry.
We’re looking for our next experienced Nutrition Services Specialist to join our Nutrition Services team. Reporting to the Manager, Nutrition Services, you’ll become an expert in MealSuite’s foodservice management systems with respect to food and nutrition data.
A day in the life as a Nutrition Services Specialist:
- Complete assigned menu services projects related to menus, recipes, and foods utilizing established industry standard practices and MealSuite systems expertise
- Develop menus and perform nutrient analysis inclusive of therapeutic and texture-modified diets for long term care, senior living, and acute care environments using culinary and menu development expertise
- Update menu and recipe texture-modified extensions to align with IDDSI guidelines
- Perform recipe quality assurance analysis utilizing culinary principles and MealSuite recipe standards to ensure accuracy and standardization of MealSuite system core recipes
- Assist customers in data set-up relative to therapeutic and texture-modified diets utilizing knowledge of industry standard dietary practices and MealSuite systems expertise
- Communicate with customers via phone, e-mail and video conference, ensuring all relevant correspondence is accurate, timely, professional and in keeping with company and departmental policies
- Provide customer training and support as necessary
- Assist in development of internal and external data management resources
- Follow data management procedures to maintain data integrity
In the first 6-12 months, you’ll be successful at reaching these milestones:
- Become an expert in MealSuite’s foodservice management systems with respect to food and nutrition data and flow throughout the system
- Evaluate current data standards and processes and make recommendations for improvement based on your experience in the field
- Successfully troubleshoot customer issues and make best practice recommendations
If the below describe your knowledge, experience and character, then this role could be for you:
- I have knowledge of therapeutic and texture-modified diets
- I gained my knowledge through formal education plus several years of experience in long-term care, senior living, and/or acute care foodservice
- I have experience using dietary / foodservice software
- I am an RD or Dietetic Technician or have a related designation
- I have exceptional attention to detail and value the importance of data integrity
- I am autonomous and can prioritize and complete my work accurately and on time
- I’m capable of making logical decisions, using sound judgment and rationale and exercising critical thinking and analytical skills
- I’m willing to occasionally travel and have a valid passport and no travel restrictions that limit my ability to cross the border between Canada and the USA (and Vietnam if required for role).
- I thrive in an agile environment that is constantly changing and encourages team members to collectively collaborate and communicate
- I love to be directly involved in projects and initiatives that offer continued learning and endless opportunity to express my ideas and build my leadership skills
We know imposter syndrome can be REAL when applying for a new role, but please don't let the confidence gap prevent you from taking a leap and applying for your dream job. Your future self will thank you!
Why you’ll love working at MealSuite:
- We are passionate people that care about others. The heart of what we do comes down to our mission to: Deliver smiles and satisfaction to the continuum of care through an all-in-one foodservice management technology. Learn more about what we do here.
- We focus on creating a progressive culture that values teamwork, listens to all voices and entrusts team members with tasks that make a significant impact within our industry. Learn more about our values at MealSuite.com/Careers and see what our teammates have to say about working for Mea