Passion is a leading innovator in the Mobile App building industry, dedicated to providing an easy and flexible solution to businesses looking to take their business onto mobile phones. Serving over 10,000 active creators, our team is committed to driving the envelope regarding Mobile App development and, most importantly, easy accessibility and flexibility! Join us in our mission to revolutionize how our creators interact with their users.
Position Overview:
We seek a highly motivated Inbound Appointment Setter to join our sales team. As an Inbound Appointment Setter, you will play a crucial role in driving the sales process by connecting with potential clients, understanding their needs, and scheduling appointments for our sales representatives. This position offers an exciting opportunity for individuals who are passionate about technology and enjoy engaging with prospects.
Responsibilities:
- Appointment Setting:
- Schedule appointments for the sales team based on lead qualification and availability.
- Effectively communicate the value proposition of our software products to prospects.
Inbound Lead Engagement:
- Respond to inbound leads via various channels, mostly scheduled phone calls, emails, sales tickets, and chat/Whatsapp.
- Understand and qualify potential customers’ needs using our internal criteria, with a keen eye for prioritization.
- CRM Management:
- Maintain accurate and up-to-date Customer Relationship Management (CRM) system information.
- Track and document all interactions with leads to ensure a seamless handoff to the sales team.
- Collaboration with Sales Team:
- Work closely with the sales representatives to understand their priorities and align appointment scheduling accordingly.
- Provide regular updates on pipeline volume and appointment scheduling metrics.
- Continuous Improvement:
- Proactively seek feedback and identify areas for process improvement.
- Stay informed about industry trends and competitors to enhance your knowledge and performance.
Requirements
Qualifications:
- Proven experience in a similar role, at least 1+ years.
- Excellent communication and interpersonal skills.
- Willingness to work in the North American time zones.
- Strong organizational and time-management abilities.
- Goal-oriented mindset with a focus on achieving and exceeding targets.
- Familiarity with CRM systems and lead management is a plus.
Extra points if:
- You have work experience in the software or tech industry
- You have experience with HubSpot CRM or similar before
- You have sold into our industry before (business coaches, fitness instructors, educators and other content creators)
Benefits
Benefits:
- Work from anywhere and full flexibility.
- Regular international gatherings in cool places like Croatia, Portugal, and Greece.
- An autonomous/entrepreneurial work style where your success is measured by results.
- The steepest learning curve you’ve ever experienced including regular career coaching sessions, internal and external training, coaching, and much more. We also support you with attending conferences, taking courses, and purchasing books.
- An open, honest, creative, and results-driven environment where your opinion is highly valued.
- Flexible equipment policy with a budget that renews every year.
- Co-working policy: If you prefer to work from a co-working space, we'll help pay for it.
- 24 days of paid vacation plus 10 days of Celebration Leave that allows you to take the holidays off you actually celebrate (instead of the statutory holidays in the country you happen to live in).
- Paid parental leave: We offer a generous period of fully paid parental leave.