JOB DESCRIPTION
The Sales Representative, under the direction of the General Manager, is primarily responsible but not limited to the overall sales performance and total gross margin dollars. Jointly responsible, with the Inside Sales and Customer Experience Representatives for growth and maintenance of the territory.
DUTIES AND RESPONSIBILITIES
The duties and responsibilities of the Sales Representative are detailed below, but not limited to the following:
• Proactively manage the relationships with our customers professionally and enthusiastically - resulting in superb customer retention, satisfaction and increased sales.
• Track quality issues in Sales Force and liaise with Plant Manager and General Manager regarding quality concerns.
• Attend customer visits regarding quality issues
• Travel within assigned territory to meet prospects and customers.
• On a daily basis, update CRM with information gathered from client.
• Co-ordinate sales and service activities with Customer Experience Representatives.
• Qualify potential Customers.
• Report on quality requirements, market trends and competitive information.
• Actively participate in the goal setting and sales planning process with the General Manager; assist in establishing budgets, forecasts and sales quotas.
• Consistently strive to meet and exceed annual territory sales quotas.
• Ensure compliance with all quality related policies, procedures, and system requirements.
Continuous Improvement is everyone’s responsibility in Dependable’s high-performance culture. We not only value your input, we look to you to actively work to improve the processes you do, by eliminating waste (non-value add) and variation that results in customer dissatisfaction.
Requirements
MINIMUM QUALIFICATIONS
Education/Experience
• Post-secondary education with mathematical, business, quality, and technical training preferred.
Technical Skills/Competence
• Candidates must have 3-5 years of experience in sales in an industrial environment.
• Excellent telephone presence and manners, as well as strong public speaking and presentation skills.
• An understanding of computers, measurements, tolerances, basic geometry and the ability to read die drawings and architectural drawings.
• Must have own vehicle with a valid driver’s license. Require late model 4-door automobile.
• Should have high energy level, a positive attitude and be able to work without direct supervision.
• Should be a strong team player and work well with others.
• Empathy and confidence will allow the candidate to succeed in this position.
• Good time management and organizational skills are necessary.
• Experience with Sales Force is preferred.