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Manager, Revenue Operations (Systems)
1Password, Canada
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jan 25, 2024
Last Date
Feb 25, 2024
Location(s)
Job Description
We all have important information we need to manage, and protecting it should be easy. Over 100,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We are building a Systems function within the Revenue Operations team whose mission is to support the GTM team’s activities while working with best in class processes, systems amp; tools.Partnering with revops amp; sales leaders, the Go-to-Market Systems Manager will be responsible for overseeing the development, implementation, administration and maintenance of all aspects of GTM tools amp; integrations.
This is a Remote opportunity within Canada and the US (Eastern Time Zone preferred).What we're looking for:- 1-2 years of experience working in revops/salesops
- 1+ years of experience managing a team
- Experience in systems related Project Management (documentation of requirements, testing, change management etc.)
- Experience working in Agile framework amp; SCRUM methodologies
- Deep functional amp; technical knowledge of Salesforce Platform and related products
- Experience in configuring SFDC CRM (Sales Could, CPQ, Service Cloud etc.) amp; knowledge of development tools amp; concepts (Force.com platform, Lightning amp; APEX)
- Competent in solution architecture amp; system design in Salesforce-driven environments
- Strong knowledge of CRM data security processes amp; best practices
- Ability to quickly learn new technologies amp; stay up to date with SFDC latest releases amp; new features
- Experience in SAAS business models is a plus
What you can expect:- Manage overall business systems objectives, strategic direction in collaboration with upper management
- Prioritize backlog, build roadmap and define projects scope
- Lead a team of functional and technical resources (RevOps Analysts/Admins) as well as contracted consultants
- Collaborate with HR on hiring amp; talent management
- Report progress, achievements amp; challenges to upper management
- Manage selected GTM systems projects from inception to delivery
- Analyze, design and implement process improvement changes across different departments
- Plan and implement effective testing, performance reporting, project cadence, vendors amp; consultants collaboration processes
- Own change management practice for all Salesforce-driven workflows (collaborate with technical teams, end-users and stakeholders to manage implementation, training and support)
- Responsible for overall efficiency of GTM processes, systems and successful delivery of roadmap initiatives
- Act as a first point of contact for all Salesforce related initiatives/requests
- Triage and prioritize user requests in accordance to team capacity
USA-based roles only: The Annual base salary for this role is between $123,000 USD and $167,000 USD, plus immediate participation in 1Password's benefits program (health, dental, 401k and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
Canada-based roles only: The Annual base salary for this role is between $111,000 CAD and $151,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in the power of remote work, but we also recognize that some in-person connection with team members and customers is important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. This may include but is not limited to bi-annual department-wide offsites, quarterly department meetings and periodic customer events. These events will typically be held in varying locations across Canada and the USA. In leadership roles, you can expect to travel once per month on average.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but h Job Specification
1Password
Information Technology and Services - Kingston, Canada