Program Coordinator, Come to Work
CNIB Foundation, Canada

Full Time, Contract (18 months)

Victoria, BC

Reports to: Team Lead, Come to Work

Direct Reports: No

Join us in our mission to change what it is to be blind in Canada.

Founded in 1918, CNIB is one of Canada’s oldest charities. We believe our new strategic plan, The Way Forward, will once again revolutionize the way we serve and support our community from coast to coast. Working with us means that you'll be part of an ambitious, diverse team that's committed to changing what it is to be blind today.

We're looking for a mission-driven Program Coordinator, Come to Work who is passionate about creating more accessible, inclusive, and equitable communities across Canada where people with low vision have unlimited opportunities and can experience life free from barriers and discrimination.

• You will help make CNIB the organization of choice for volunteers promoting our commitment to volunteer engagement at every opportunity and developing the active volunteer base needed to support local operations.
• You will actively work with staff to create and maintain volunteer positions to promote skill-building volunteer experiences to program participants.
• You will also support plans to maximize the success of CNIB programs in your local market including the growth of existing programs working within national and provincial service delivery standards and program curricula.
• You will champion CNIB's high standards of client and customer service, ensuring they are universally understood by staff and volunteers, and continuously upheld across all aspects of local operations.
• You will provide guidance and support to program participants through their job readiness journey and transition to the world of work.
• Performs administrative duties including but not limited to coordinating internal referrals, service tracking, benchmarking, report writing, etc.
• You will engage in outreach efforts by identifying, developing, and stewarding strong and effective relationships and partnerships with community organizations, social and vocational agencies that are aligned to and/or can help further our mission.
• You will be a key local ambassador for CNIB, representing and promoting the organization at all relevant external events.
• You will help advocate for and promote an understanding and awareness of sight loss through public education and in-house training.

Requirements

Education and Certifications

• Degree or diploma in related field, or equivalent work experience.

Experience and Qualifications

• Minimum 6 months of work experience in a social service, non-profit or other relevant sector.
• A track record of successful people skills encompassing establishing, developing, and maintaining positive relationships with individuals seeking services, partnerships with organizations, and team of volunteers.
• Knowledge and experience working with individuals with sight loss and/or disabilities in general.
• Knowledge of accessibility and other societal issues that create employment barriers for the sight loss community is considered an asset.
• Excellent interpersonal, influencing and communication skills, with the ability to plan and deliver clear communications to a dispersed audience.
• Proficient in the use of Microsoft applications such as Word, Excel, and Outlook.
• Proficient in Salesforce, Microsoft Teams, or Zoom is considered an asset.
• Proven time management, planning, coordinating, and organization skills; proactive in initiating multiple projects on an ongoing basis.
• Effectively demonstrates understanding and championing of diversity, inclusion, and accessibility issues.
• Professional attitude, results-oriented, strategic, and flexible.
• Excellent analytical, problem-definition, and problem-solving skills.
• Ability to work independently as well as part of a team.
• Personal or professional experience relating to blindness and sight loss is considered an asset.
• Personal or professional experience working with assistive technology and/or accessible environments is considered an asset.

Benefits

We offer industry leading comprehensive and competitive Total Rewards packages and a wide range of perks, including:

• Flexible and hybrid working arrangements and schedules.
• Opportunities for professional development and growth, including internal inclusion, diversity equity and accessibility (IDEA) initiatives.
• Group insurance benefits include dental, health and vision care.
• Years of service awards and year-roun

Job Rewards and Benefits