Intern, Product Operations

Intern, Product Operations
Wealthsimple, Canada

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 15, 2024
Last Date
Mar 15, 2024
Location(s)

Job Description

Your career is an investment that grows over time!
Wealthsimple is on a mission to help everyone achieve financial freedom by reimagining what it means to manage your money. Using smart technology, we take financial services that are often confusing, opaque and expensive and make them transparent and low-cost for everyone. We’re the largest fintech company in Canada, with over 3 million users who trust us with more than $20 billion in assets.
Our teams ship often and make an impact with groundbreaking ideas. We're looking for talented people who keep it simple and value collaboration and humility as we continue to create inclusive and high-performing teams where people can be inspired to do their best work.
Internships @ WealthsimpleAt Wealthsimple, we offer 4 to 8-month internships that are open to co-op and non-co-op students, recent grads, and career changers. During your remote-first internship, you will be able to contribute to projects that are changing the landscape of financial services for Canadians. You will be on a team that supports your growth and provides mentorship while also connecting to the broader Wealthsimple community!
As the Intern, Product Operations, you will report to the Cash amp; Card or Crypto Operations Manager and collaborate closely with associates amp; specialists. You will contribute to key projects that will enable products, as well as supporting day-to-day operations.
Our ideal hire is detail-oriented and proactive, owns their role, and continuously helps identify ways to improve operational processes and controls, as well as explore ways to support new features and product launches. This individual has an entrepreneurial spirit and loves the opportunity to build from scratch. It is essential that this person manages time well, keeps on top of deliverables, and has the potential to grow with us.
We manage billions of dollars, so the stakes are high. We want to deliver extraordinary experiences that meet our client's on-demand expectations while being a compliance leader. At Wealthsimple, we are maker-owners, we believe that simple is better, and we do what's right for each client.
We are currently hiring for two roles. You would be supporting our Crypto Operations OR Cash amp; Card Operations team.
Applications are due on February 22nd, 5pm EST. In this role, you'll have the opportunity to:
  • Optimize existing business processes to improve our efficiency
  • Collaborate with multiple stakeholders including product, engineering, client experience, and finance
  • Make recommendations to improve processes and increase efficiency, accuracy and scalability
  • Problem solve to ensure product and customer services are supported, creating the best possible experience for our clients
  • Train and collaborate with other Operations team members and support each other
  • Build project plans for chosen projects by setting ambitious deliverables, timelines and metrics; take ownership of essential projects which will in turn, stand up the operational processes needed to support product feature launches
Skills we’re looking for:
  • Is motivated and accountable. You are comfortable taking initiative and constantly searching for ways to make a positive and meaningful contribution to advancing our business priorities.
  • Possesses a passion, curiosity, and energy for finance + investing
  • Organization amp; planning: Plans, organizes, and schedules in a productive manner, allowing for a focus on key priorities and regular updates
  • Collaboration: Excellent interpersonal skills and willingness to work in collaboration with various team members
  • Strong written and verbal communication: Speaks plainly and truthfully. Communicates complex ideas in a simple amp; easy-to-understand way for any audience
  • Problem-solving: If something seems off, you want to figure out what’s going on; you enjoy navigating uncertainty, bringing clarity to ambiguity and don’t wait for a playbook to be written
  • Proactive amp; Action Oriented: Acts without being told what to do; takes full ownership of work, and proactively seeks help and input when needed to provide well-supported solutions
  • Efficiency: Ability to produce significant output with minimum wasted effort; finds the path of least resistance to the problem definition, solution and execution
  • Honesty/integrity: Doesn't cut corners; does what is right, not what is politically expedient
  • Practical SQL knowledge is considered an asset
Why Wealthsimple?

Job Specification

Job Rewards and Benefits

Wealthsimple

Information Technology and Services - New York City, United States
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