Registrar/ Administrative Assistant
Vision Loss Rehabilitation Canada, Canada
Job Description
Do you want to work for a health care organization that changes people's lives? One that not only cares deeply about clients, but also values that its employees are its greatest asset?
Vision Loss Rehabilitation Canada is a unique health services organization that serves people who are blind or partially sighted across the country. Our certified specialists provide training that empowers clients to develop or to restore activities of daily living skills, to promote their independence, to enhance safety and mobility. We work closely with ophthalmologists, optometrists, and other health care professionals, by providing essential care on a referral basis in homes, workplaces and communities across the country.
We offer competitive salaries and benefits, flexible schedules, and opportunities for professional development and growth.
For more information about Vision Loss Rehabilitation Canada, please visit visionlossrehab.ca or call 1-844-887-8572.
Position Title: Registrar/ Administrative Assistant
Location: Winnipeg or Brandon, MB
Term: Full-time, Permanent
Reports To: Manager, Healthcare Operations
Date: 15th February, 2024
I. Scope and Summary of Primary Responsibilities
In covering a broad range of duties, the emphasis of this position is to utilize the electronic medical record application to register clients, gather and record client information, and to assign client records to appropriate staff, ensuring the electronic medical record workflow processes are adhered to.
This position provides functional expertise within the comprehensive provision of vision rehabilitation services, using the electronic medical record application. This position also provides operational support within the region.
II. Essential Functions
This position entails, but is not limited to the following general responsibilities:
• Within a distinct geographic area, completes and updates the Registration and Eye Information pages within the electronic medical record
• Assigns, through the electronic medical record, the required Services and Interventions and schedules appointments (Skedulo)
• Understands and able to provide information about VLRC services and resources
• Flags urgent/critical situations to Supervisor or other designated staff
• Ensures all client information is accurately entered into the electronic medical record in a timely manner
• Scans documents into the electronic medical record, using naming convention standards
• Updates client status in the electronic medical record
• Manages workload and electronic medical record caseload in effective and efficient manner
• Maintains paper files in accordance with current policies and procedures
• Provides administrative and operational support to the manager/executive director and other team members as required
Relationships
• Works both independently and collaboratively with the team and other departments
Problem Solving
• Utilizes established business rules, service standards and practices, and ensures policies and procedures are followed in a timely fashion
• Participates in service evaluation and program planning processes as needed to maintain and improve service outcomes
• Participates in a supportive team environment to meet the operational and team objectives
Decision Autonomy
• Works under the general direction of national/divisional guidelines and standards but has latitude in making decisions on routine tasks.
• Consults with supervisor on issues that are more complex or may require upper-level approval
• Exercises judgment and tact when dealing with individuals and demonstrates sound judgment in when to elevate issues to the next level
• Committed to maintaining privacy and confidentiality
Leadership
• Manages interaction and information for potential and active clients who request service
Requirements
III. Qualifications
Knowledge and Skill Requirements
• Proficient level of knowledge in the electronic medical record application, including the management of caseloads
• Demonstrated strong organizational and time management skills
• Sensitivity to the needs of persons with vision loss
• Ability to effectively communicate verbally and in writing
• Detail-oriented, with ability to enter data accurately
• Proficient in the use of Microsoft Office software and database management and willingness to learn new software applications
• Knowledge of eye conditions and blindness prevention would be an asset
• Knowl