Marketplace Specialist
Second Bind, Canada

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Feb 16, 2024
Last Date
Mar 16, 2024
Location(s)

Job Description

Second Bindpioneers in environmental innovation, transforming clutter into purpose for a sustainablefuture. For more information, visit www.secondbind.com

We are seeking a highly motivated and dynamic Marketplace Specialist to join our team. This role will be responsible for developing sales strategies and managing sales for online marketplaces.

Key Responsibilities:

· Manage and optimize product listings on various online marketplaces

· Develop and implement strategies to increase sales and profitability on all marketplaces.

· Ensure product listings are attractive and competitive.

· Monitor and analyze marketplace metrics to identify trends and sales opportunities.

· Collaborate with marketing teams to develop promotional strategies tailored to the eCommerce marketplace.

· Answer customer inquiries and resolve customer concerns

· Stay up-to-date with industry trends and competitor activities within the eCommerce landscape.

· Ensure compliance with marketplace policies and regulations, especially in the eCommerce context.

· Forecast and track sales trends and profits within the eCommerce channels.

· Develop and manage marketplace budgets and goals, with a deep understanding of eCommerce budgeting.

· Provide regular reports on marketplace performance to management, highlighting eCommerce-specific metrics.

· Coordinate with inventory teams on sellable items for eCommerce platforms.

· Check competitiveness of pricing of items from other sellers and platforms and provide feedback and suggestions to the Operations Manager.

· Manage any escalations related to marketplace operations, focusing on effective eCommerce issue resolution.

Requirements

  • Graduate of a college course or university degree, preferably related to business
  • At least 2 years experience in e-commerce sales
  • At least 1 year customer service experience handling customer inquiries on the phone and other digital platforms
  • Excellent communication and people skills

Benefits

    • Paid Time Off Benefits
    • Training amp; Development
    • Extended Healthcare Plan (Medical, Disability, Dental amp; Vision)
    • Employee Discounts

Job Specification

Job Rewards and Benefits

Second Bind

Information Technology and Services - North York, Toronto, Canada
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