As the largest Canadian-owned and operated K-12 publisher, Nelson Education Ltd. is Canada's only heritage education content provider, known for its innovative products and solutions catering to learners across the country.
Nelson is on a mission to make learning accessible, engaging, and effective for all. That's why Nelson continuously strives to create dynamic curriculum-aligned content that caters to diverse learning styles, fostering critical thinking, creativity, and life-long learning.
In response to the evolving education landscape, Nelson developed Edwin, a digital learning ecosystem. Edwin is a learning platform for classroom success, providing curriculum-linked content, engaging tools and unparalleled support to reach every student.
Nelson is redefining education and making a positive impact on the way knowledge is acquired and shared by creating the possible, one learner at a time.
About the role
Reporting to the Executive Director of People amp; Engagement, the HR Operations Manager (1 year-contract) serves as the main point of contact for the people amp; engagement team, providing expert guidance and support to employees on HR-related matters. This role plays a pivotal part in ensuring a seamless and positive employee experience across all stages of the employee life cycle. The ideal candidate will act as a primary partner and advisor to the business, collaborating with stakeholders to drive operational excellence and facilitate a consistent employee experience within Nelson.
The successful incumbent will be responsible for overseeing and managing all aspects of the People and Engagement departments operations within our organization. You will play a crucial role in ensuring the smooth functioning of Pamp;E processes and procedures, as well as implementing best practices to support our employees and the company's objectives.
Key Accountabilities
- Develop and implement HR policies and procedures in compliance with legal and regulatory requirements.
- Oversee the recruitment and onboarding process, including job postings, candidate screening, interviews, and offer letters.
- Manage employee relations issues, including conflict resolution, disciplinary actions, and performance improvement plans.
- Coordinate and conduct employee training and development programs to enhance skills and productivity.
- Implement and optimize HRIS (Human Resources Information System) software to streamline HR processes and improve data management.
- Collaborate with IT and HR teams to troubleshoot HRIS issues and implement system upgrades.
- Lead special HR projects, such as process improvements, system implementations, and organizational change initiatives.
- Utilize data analytics tools and techniques to gather, analyze, and interpret HR data.
- Generate regular reports and dashboards on key HR metrics, trends, and insights.
- Provide insights and recommendations based on data analysis to support decision-making and strategic planning.
- Collaborate with department managers to address staffing needs and workforce planning.
- Stay informed about changes in employment laws and regulations and ensure compliance.
- Provide guidance and support to HR team members, fostering a culture of learning and development.
Requirements
- Bachelor’s degree in human resources, Business Administration, or related field (or equivalent experience).
- Proven experience as an HR manager or similar role, with at least 3 years of experience in HR operations.
- Strong knowledge of employment laws, regulations, and best practices.
- Excellent interpersonal and communication skills, with the ability to interact effectively with employees at all levels of the organization.
- Solid organizational and time management skills, with the ability to prioritize and manage multiple tasks simultaneously.
- Proficiency in HRIS software and other HR-related systems.
- Demonstrated leadership abilities and team management skills.
- Strategic thinking and problem-solving skills.
- High level of integrity and confidentiality.
- HR certification (e.g., HRPA) is a plus.
Benefits
- Hybrid work model
- Flexible working time
- Competitive Compensation
- Great company culture
- Great benefits and perks, including summer Fridays, partner discounts and more!
You don’t have 100% of the above qualifications? Do you still think Nelson is a great fit for you? We encourage you to apply anyways!
Nelson is an equal opportunity employer and is committed to Inclusion, Equity and diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity,