Quality Services Associate (Part-Time)
Goodfood Market Corp., Canada
Job Description
Location: 572 Aero Dr NE #165, Calgary, AB T2E 8P6
Please check the location of the job and make sure that you can access the location before applying. There may or may not be public transit options available to you to get home from work.
Schedule: Mon, Tues, Wed 10am-6pm (Part-Time)
Salary: $16.50/hr
Goodfood (TSX: FOOD) is a leading digitally native meal solutions brand in Canada, delivering fresh meals and add-ons that make it easy for customers from across Canada to enjoy delicious meals at home. The Goodfood team is building Canada’s most loved millennial food brand, with the mission to create experiences that spark joy and help our community live longer on a healthier planet. Goodfood customers have access to uniquely fresh and delicious products, as well as exclusive pricing, made possible by its world-class culinary team and direct-to-consumer infrastructures and technology. We are passionate about connecting our local partner farms and suppliers to our customers’ kitchens while eliminating food waste and costly retail overhead.
Our mission: Make the impossible come true, from farm to kitchen, by enabling members to do their weekly meal planning and grocery shopping in minutes.
WHY GOODFOOD? Our team strives to give our members a world class customer experience. All Goodfoodies are expected to take part in our mission to live longer on a healthier planet and be involved on our journey to be Good-er.
Responsibilities:
- Work Methods
- Ensure recipes and ingredients are prepared according to the proper procedures and record the data;
- Communicate with associates the weekly guidelines regarding the critical ingredients and operations notes;
- Conduct randomized sample audits of recipe bags and record the data
- Inspect the ingredients before portioning and coach employees at the start
- Do quality walk-rounds in the storage areas and flow rack to make sure all the ingredients and products are compliant to GoodFood requirements
- Training amp; On-boarding
- Provide training to employees on Goodfood work methods, Good Hygiene practices, and other relevant topics;
- Conduct the onboarding presentation to new employees;
- Deliver punctual on the job training to employees as needed;
- Continuous Improvement
- Act as a reference and answer associate’s quality-related questions;
- Communicate and follow up on quality issues with both the sourcing and inventory department;
- Coach employees who do not meet the standards of hygiene and food safety;
- Identify the sources of food safety and hygiene problems, suggest solutions and participate in their implementation;
- Make sure associates are working efficiently (no overuse of the scale, portion by unit as much as possible etc);
- Provide feedback to team leaders;
Participate in reducing waste and improving inventory - Food Safety
- Investigate quality issues and put in place counter-measures;
- Conduct audits on compliance with hygiene rules, cleanliness, and safety standards;
- Conduct pre-shift cleaning inspections on production areas, machines and equipment;
- Make sure issues with recipes are corrected;
- Maintain inspection records;
- Report on and ensure that food safety and hygiene issues are resolved;
- Make sure quality standards are followed by all employees;
- Any other related task.
If you want to be part of a growing company that’s changing how Canadians eat, now is a great time to put on your steel-toe shoes and join!
Requirements
- Minimum High School Diploma
- Relevant experience and knowledge in food safety systems, regulations, continuous improvement and Quality Assurance considered a strong asset
- Teaching / Strong communication skills
- Ability to work independently and within a team
- Strong sense of time organization and urgency
- Attention to detail
- Ability to work in fast-paced and deadline-oriented environment
- Ability to work in refrigerated environment between 0 and +10 degree
Benefits
What we have to offer our employees:
Competitive Group Insurance (Full-time employee)
Perk Programs
Goodfood Product Discount
Free groceries every week;
To be part of a growing company with passionate colleagues;
The possibility to move up the ranks and build your career.