Campaign Services Coordinator
Extreme Reach, Canada

This role is responsible for handling all facets of creative asset clearance and traffic for clients including but not limited to: placing post-production and distribution orders in the XR platform, creation and distribution of traffic instructions, management and maintenance of all aspects of customer account in the XR platform, and all follow-up work, including fielding inquiries and reporting talent usage.

Job Responsibilities:

• Manage multiple accounts on behalf of the customers; interact with clients, brand teams, creative agencies, post houses and media buying agencies to gather necessary information and synthesize it into traffic instructions and XR platform orders
• Prepare and generate traffic instructions in the XR platform; knowledge of AD-ID and media buying software like Mediaocean DDS/MBox or Advantage is a plus, but training will be provided
• Work closely with Global Clearance teams to ensure compliance of all on air material
• Create production orders (captioning, encoding, etc) and distribution orders in the XR platform, often with keyed or attached instructions
• Prepare traffic estimates for new and existing clients
• Report talent usage to talent managers to facilitate prompt and accurate payment
• Prioritize urgent tasks within multiple clients’ workflows
• Perform other duties or projects as assigned

Requirements

• Bachelor's degree required
• Relevant experience asset
• Excellent verbal and written communication skills, experience advising and providing consultation to clients and team members; ability to multi-task in a high volume work environment
• Strong understanding of Broadcast TV and Radio landscape and Broadcast Traffic procedures; knowledge of Clearance and Talent functions are a plus
• Proficient in Word and Excel and/or Google equivalents
• Key Behaviors: responsiveness and follow-through; curiosity and willingness to learn; willingness to make changes to improve work processes and for self-improvement
• Demonstrated ability to effectively prioritize and manage multiple client needs against tight deadlines; strong organizational skills; proactive
• Ability to adapt to rapidly changing technology

Job Rewards and Benefits