Education Credential Specialist (6 Roles)
ApplyBoard, Canada

We’re building a movement - an education revolution. We’re building a world where anyone, anywhere can have access to the best education regardless of where they were born. At our core, we believe education is a right, not a privilege. To that end, we’re building a company and a suite of products to lead the charge in transforming access to education.ApplyBoard is an online platform that empowers students around the world to access the best education by connecting international students, recruitment partners, and academic institutions. We simplify the study abroad search, application, and acceptance process. Not only do we help students with their study abroad journey, but we also help academic institutions to find the best students globally. Our goal is to help enable better, more diverse, schools that are enriched with cultures from all over the world.
The Role:Having accurate Admission Requirements is one of the most critical factors for successful student enrollment. As the requirements can be dynamically changing and affected by various factors, we have a need to designate a resource to ensure the accuracy of the Admission Requirements at all times.
Responsibilities:

• Respond to requirements inquires coming from internal groups in a timely manner
• Research and document admission requirements and education credentials for new programs
• Research and update admission requirements for existing programs
• Provide ideas about how to maximize accuracy and response times
• Analyze the impact of inaccurate admission requirements and documenting lessons learned
• Review all cancellations/rejections and provide an action plan on next steps
• Create new knowledge base articles and communicate them to our KB team
• Review accuracy of the existing knowledge base articles and take appropriate action with KB team

Qualifications:

• 1-3 years experience in education credential evaluation
• Knowledge of different country education systems other than Canada and US
• Reading and speaking proficiency in a language other than English is an asset
• Minimum Associates Degree (Bachelor Degree preferred);Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
• Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
• Exceptional interpersonal, verbal, and written communication skills
• Aptitude for prioritizing tasks with an attention to detail
• Strong analytical skills.

Core Competencies

• Accountable
• Verbal amp; Written Communication
• Student/Customer Orientation
• Problem solving/Good Judgement
• Teamwork and Collaboration
• Self-directed

Required Qualifications

• 1-3 years experience in education credential evaluation
• Knowledge of different country education systems other than Canada and US
• Reading and speaking proficiency in a language other than English is an asset
• Minimum Associates Degree (Bachelor Degree preferred);Experience using Google and Office Suites, Microsoft Access, Adobe Acrobat, Basecamp
• Ability to work independently to complete data entry tasks and maintain up-to-date records of program requirements
• Exceptional interpersonal, verbal, and written communication skills
• Aptitude for prioritizing tasks with an attention to detail
• Strong analytical skills.

Thank you for your interest in ApplyBoard; however, only those applicants that have been selected for an interview will be contacted.At ApplyBoard, we understand the value of having a diverse team. That’s why we believe in providing equal opportunity regardless of race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability, and conviction. Please let us know if you require accommodation during the recruitment process.
Life at ApplyBoard:By joining our team, you have the opportunity to:-Join the fastest-growing technology company in Canada, with many opportunities for growth and advancement-Work alongside a globally diverse team of over 700 team members based in 18 countries, who represent over 30 nationalities and speak more than 40 languages.
Make a difference in the lives of thousands of students as they explore educational opportunities.Want to learn more about Life at ApplyBoard? Check out this video, and be sure to follow us on our Life at ApplyBoard Instagram.
About ApplyBoardApplyBoard simplifies the study abroad search, application, and acceptance process by connecting international students, recruitment partners, and academic institutions on one platform. To date, ApplyBoard has become the world’s largest online platfo