Senior Manager, Sales Operations
Everbridge, Canada
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Feb 20, 2021
Last Date
Mar 20, 2021
Location(s)
Job Description
Everbridge is seeking aSenior Manager, Sales Operations to expand our support of the Sales amp; Revenue (SRV) organization, Everbridge’s Go-to-Market team. Reporting to the Vice President of Global Business Operations, we are seeking an energetic, multi-tasking, and creative individual to support our Install Base Sales and Global Services teams headquartered out of Burlington, MA. The person filling this role will play a crucial part in building and scaling the analytical and decision support capabilities of the team, supporting a rapidly growing Sales and Services organizations, and will provide thought leadership to the management team and analytical support in achieving their financial objectives. The Business Operations team works in a high-speed, fast pace environment, within a rapidly growing enterprise. This environment will provide opportunities to learn, grow and achieve personal development goals. It will also provide the candidate autonomy to problem solve and find solutions with minimum managerial oversight.What you'll do;
Bridger Culture:
At Everbridge, we have a mission that mattersto keep people safe and businesses runningduring critical events. Our Bridgers join Everbrid
- Provide timely insight into the sale of an expanding portfolio of Everbridge products in a fast paced and growing market, segmented by industry and geography
- Manages the ecosystem around business insight, focusing on KPI development and operational rigor around data, analysis, and a disciplined cadence
- Focus on the development of a global Account Management amp; Customer Success organization, including organizational structure, business planning and forecasting, and proper KPI measurement
- Facilitate the development and deployment of sales targets and quotas by geo and industry segment
- Provide assessments and analytics in the development of Sales and Services KPIs
- Facilitate the development of the go-to-market organizational structure and associated hierarchy to maximize sales productivity
- Coordinate forecasting, planning, budgeting, quoting and order processing processes used within the sales organization, maintaining high levels of quality, accuracy, and consistency
- Provide ad hoc sales performance reporting and analysis
- Facilitate a culture of continuous improvement by identifying and executing on opportunities for sales process enhancement, collaborating with cross functional teams such as HR, Legal, and Finance
- Provides sales rep performance data to assist sales management with the management and administration of their teams
- Works with sales management to quickly understand key differentiators to exploit sales and market opportunities
- Assists sales management in understanding and addressing sales deficiencies, process bottlenecks and performance inconsistencies
- Cross Functional Leadership:
- Liaise with members of the Sales, Marketing, Services, Finance, and Product teams
- Will directly manage a support staff comprised of Sales Operations Analysts
- Systems and Tools:
- Implement and leverage sales enabling platforms/tools. Monitor the sales organization’s compliance with required standards for maintaining CRM data
- Maintain reporting and business cadence to proactively inspect and manage Everbridge sales and go-to-market efforts to meet critical KPIs in terms of bookings, revenue, and opportunity pipeline
- Leverage Salesforce.com to provide presales analytics on deal commitments and pipeline, and post-sale reporting of bookings data and performance against plan
- Prior experience with NetSuite and Marketo preferred.
- 7+ years’ experience in sales, business or field operations
- Strong business, financial and sales acumen
- Prior experience in a technology company with experience in both Direct and Indirect Partner Sales routes to market
- Working knowledge of Software as a Service or internet hosted applications, highly available architectures, computer security, telephony, and networking a plus
- Experience interfacing with business and technical teams
- Ability to maintain a high level of productivity in a fast-paced, team environment while managing multiple competing priorities
- Highly organized and driven by success, achievement and recognition
- Entrepreneurial spirit, intellectual curiosity and persuasive confidence
- Strong time management skills with proficiency with the Microsoft Office Suite.
- Bachelor’s Degree in Business, Computer Science or related area
Bridger Culture:
At Everbridge, we have a mission that mattersto keep people safe and businesses runningduring critical events. Our Bridgers join Everbrid
Job Specification
Job Rewards and Benefits
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