Windows Site Reliability Consultant (Pacific Standard Time)
Pythian , Canada

• Operate, maintain and administer solutions that contribute to the operational efficiency, availability and visibility of customer infrastructure.
• Planning maintenance activity, design documentation and standard procedures
• Provide Root Cause Analysis reports for outages/incidents (ITIL - Problem Management)
• Observe and provide feedback on the current state of the client’s infrastructure, and identify opportunities to improve resiliency, reduce the occurrence of incidents and automate repetitive administrative and operational tasks.
• Responsible for improving and maintaining team documentation about client systems and infrastructure, procedures, policies and schedules.
• Gather and document information about client environments through audit activities, and analyze the information to identify opportunities for improvement and application of best practices.
• Work collaboratively with teammates to contribute to the continuous improvement of our working culture.

• Solid understanding of system administration fundamentals with a Microsoft focus:
• Windows Server deployment, configuration and performance tuning
• Active Directory architecture, deployment, migration and group policy management
• TCP/IP networking, NIC teaming, and network services configuration (DNS, NTP, DHCP, etc.)
• Strong understanding of backup solutions and how to map requirements into solutions
• Strong understanding of multiple monitoring solutions and how to implement and manage themMicrosoft clustering technologies
• Administration of web servers and supporting technologies, IIS and .NET applications:
• Understanding of containerisation
• Experience with System Center or related technology in the areas of:
• Systems and application monitoring
• Configuration management and provisioning
• Scripting and automation of administrative tasks using PowerShell/Python and Desired State Configuration
• Strong understanding of Cloud Systems (Azure, AWS and/or GCP)
• Understanding of identity management and synchronization solutions (Azure AD)Cloud deployments (Terraform, Azure ARM Templates, Cloudformation, Deployment Manager )
• Cloud automation and Scripting (Azure Automation, PowerShell, Python, YAML)
• Cloud Networking
• Knowledge of VPC, Virtual networks, Resource groups
• Able to understand, plan, and implement hybrid connectivity between on-premises network equipment and multiple cloud providers (e.g IPSEC VPN)Cloud routing, firewalling, load balancing
• Familiarity with ITIL principles (change/incident management, etc)
• Ability to pick up new technologies quickly, understand problems and apply knowledge appropriately.
• Good organizational skills with the ability to work solo or as part of a delivery team as required

• Networking
• Load Balancing - F5 BIG-IP LTM
• Knowledge of Cisco ASA 9.x-era firewalls with IPSec VPN
• Strong understanding of Cloud Systems (Azure, AWS or GCP)
• Understanding of configuration management tools (SCCM/Intune, Azure DSC, Ansible)
• Understanding of CI/CD pipelinesUnderstanding of application containers (Docker) and deployment automation/orchestration (Kubernetes)
• Strong understanding of routing and dynamic routing protocols (BGP) in a cloud capacity and/or using Cisco/Juniper equipment
• Understanding of Linux operating systems administration (basic package management, BIND, apache, nginx, mysql experience, bash and/or shell scripting)
• Prior experience with planning and executing server migrations, P2V conversions, on-prem to cloud migration strategy; aligning these techniques with best practices.
• Prior time and experience recently working in a managed services environment or mid-to-large corporate enterprise IT environment, in either systems administration or engineering role is desired.
• Demonstrated experience with w

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