Here’s your chance to join one of Toronto’s fastest-growing technology companies! Statflo provides a one-to-one outreach platform for front-line staff in retail to build authentic relationships and increase sales with their customers. Statflo’s proprietary platform is deployed in thousands of stores in North America. Statflo is committed to its team and invests in great people to build a great product and a great company. What we do:- Engage retail staff by providing an intuitive workflow and holistic customer lifecycle and outreach strategy that allows retail sales reps to reach out to customers directly.- Enable stores to stay in touch with local prospects and current customers using 1:1 conversations via messaging or phone.- Motivates and empowers teams by connecting the dots between the outreach they do and the return they get, demonstrating that with the proper coaching and messaging they can have an incredible 10% increase in same-store sales. Why it matters: - Millions of retail workers are handed a broom or they’re left unsupervised and resort to keeping up with their Snap streaks during the 8 hours they are idle each week. We challenge this status quo by empowering them to increase sales themselves and ultimately make more money.- Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and timely.- Customers and retail reps want to engage via messaging. 89% of shoppers want two-way conversations with brands and local businesses, via messaging and 83% of shoppers say they expect regular communication about their past purchases. Similarly, retail reps are uncomfortable with cold calls and prefer to start conversations in a medium that is more natural for them. The Role:As a Data Systems Operations Intern, you will work directlynbsp;with the Sales Operations teamnbsp;and use data analysis and web skills to power our sales engine and processes. This is an incredible opportunity to learn about sales operations and best practices, practical use of data skills towards business development and how to work in a high-growth technology company. Please note this is a 4 month co-op position for students only enrolled in a co-op term, starting May 2021Your Responsibilities:
Build dashboards and reports in Salesforce that provide individuals and teams accurate reporting.
Help identify key metrics and measures that will be used in our reports and dashboards in Salesforce that indicate velocity and health of our internal teams and our customers
Understand and clean our data sources that feed into our metrics and measures so that they remain accurate
Identify possible data issues that are negatively affecting the accuracy of our data.
Build automated processes and rules that prevent data issues from occurring.
Help design our sales, marketing and customers success data architecture in Salesforce so that we can capture data in a consumable way.
Build and enhance internal reporting tools for our customer success and sales teams.
Help with key integrations that pull desperate data sources into salesforce and other systems to be consumed by appropriate teams.
You will be Successful in this Role if:
You have strong data analytics skills
Experience writing Python code
Good oral and written communication skills and an ability to work cross-functionally withnbsp;a diverse set of personalities and people
Experiencing using APIs to pull different sets of data
Understanding of what a CRM is and even better is experience using Salesforce as a platform (however, this is not required)
Must be enrolled in a post-secondary institution or co-op based program (due to funding requirements for this position)
Must be a Canadian Citizen, Permanent Resident or Refugee (due to funding requirements for this position)nbsp;nbsp;
Please review full eligibility requirements here: https://www.canada.ca/en/employment-social-development/programs/work-integrated-learning.htmlnbsp;
Statflo welcomes and encourages applications from all backgrounds and people with disabilities.nbsp; Accommodations are available upon request for candidates taking part in all aspects of the recruitment selection process. Equal Opportunity Employment:Statflo is an equal opportunity employer committed to diversity, inclusion, and belonging.nbsp; We are happy to consider all qualified applicants for employment regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, neurodiversity, protected veteran status, Aboriginal and Native status or any other legally-protected factors.nbsp; Statflo has a zero-tolerance policy for discrimination and prides itself on assessing talent needs based on an objective methodology. If accessibility accommodations are required during the recruitment process, we will gladly make the necessary arrangements to ensure Statflo is able to support all interested applicants.nbsp;