Growing Health Company Seeks Top 1% Customer Service Representative
Imagine waking up every morning excited to start your work day!
You’re excited because you’re directly helping people improve their health. And that’s not just an empty sentiment. Every day, people who’s progressive bone loss hinders their active lifestyle and limits their independence will look to you for help - and you will come through for them. Because of your conversation educating them about our unique, clinically supported approach, they can expect to actually improve their bone density.
Some of these customers/friends will stay in touch with you for years and remember their talk with you as the turning point in their lives from darkness and unanswered questions to sunshine and hope.
You’re also excited to go to work because your teammates are some of your best friends! The office is buzzing with excitement, laughter and positive energy - and somehow free of the usual office politics because of the challenging hiring and training processes. Friday lunches are cozy as 35 AlgaeBuds pack around a table where you’re served a home-cooked organic feast. In many ways, AlgaeCal is the antithesis of a lame mega-corp.
But your job won’t be all high-fives, rainbows, and unicorns. If you’re not working with intensity and purpose; if you’re not learning every day; if you’re not challenged to become the best version of yourself, you will stick out like a proverbial sore thumb.
However, you’re not alone on this journey. Your coach (we think coach is a better word than manager) is there to support you with one-on-one guidance so you feel fulfilled and become an AlgaeCal lifer. Our goal is to help you build a career at AlgaeCal - not just provide a job. Want proof? Last year we had zero involuntary attrition indicating AlgaeCal is a place where people join, love, and stay.
What Do We Do?
AlgaeCal Inc, an online nutritional supplement company, is one of Canada’s fastest growing companies! Why the growth? We offer something no other company has: a natural, clinically-supported approach to bone loss. Bone scans show we are actually taking older adults with low bone density and helping them increase their density numbers year after year, and we need help spreading the word. That’s where you come in!
What Will You Do?
Once you are trained as a customer service representative (or as we call it, a Bone Health Consultant), we are going to trust you with one of our company's greatest assets. our customers and prospective customers!
You will be the first point of contact for inbound calls from prospects who have visited our website, have seen our marketing materials, and have questions. Your mission will be to understand their unique circumstances, educate them on their options, and get them started with products which will become that turning point in their life we talked about earlier!
When the phones are less busy, you will catch up on email inquiries, put together information packages, call back any missed calls, and many other miscellaneous tasks.
You will receive continual training on the subject of bone loss, product knowledge, sales techniques, and what it means to go above and beyond in serving our dear customers.
Our Promise to Invest in You!
Our company is built on the mantra that top performers can customize their own future with us. And we invest in the training you need to build your career.
For example, we took a group of Bone Health Consultants to The Art of Leadership conference in December, and we will take another group soon.
And we will fly you to Los Cabos Mexico for a fully paid week of rubbing shoulders with the leaders who built this company to become one of the top .4% of all companies in North America. We believe that to be your best, you need to hang out with the best. And that’s exactly what you will do while enjoying the grandest beachfront hotel, delicious food, and fun adventures.
How do you know if you’re a person we invest in? Simple. You have the qualities found below:
The truth is, if you don’t have these qualities you won’t last long at AlgaeCal. So if you’re missing one of them, be honest. Save yourself a lot of headaches and skip to a job posting that is a better fit for you.
What Will You Earn?
Starting salary for the Bone Health Consultant position is $40,000 and can range up to $42,000 depending on your past experience, background knowledge and general level of expertise.
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