EFS Senior Market Analyst (1505)
ATB Financial, Canada
Job Description
Listening to Albertans. Going deeper to understand who they are and where they’re going. Translating the complex world of banking and investing into brilliantly simple solutions. Through all this, we believe we can create happiness. This is the ATB way.
Job Number: REQ1505
Location: Calgary or Edmonton
Apply by: March 8, 2021
Paygrade: L-OTH
# Positions available: 1
Leader Name: Director, EFS Strategic Initiatives
Reporting to the Director, EFS Strategic Initiatives, you will support the development of strategies and undertake projects relating to ATB’s network of physical branch and agency locations and provide in depth expertise, analytical interpretation, and key insights.
The role will be responsible to perform relevant analysis of the branches and agencies that make up our retail network, the markets and competitive landscape we operate within, and the behaviours and needs of the customers that use them.
You’ll collaborate and consult with partners across the organization to develop these insights into recommendations, then further translate them into actions; building and executing detailed plans that move our physical footprint strategy forward.
Key Responsibilities:
- Lead data gathering and modelling from external research and internal sources. Perform analyses to bring forth actionable recommendations that bring ATB’s retail footprint strategy to life.
- Develop specialized market and location analyses, by doing external research on public shared information, providing insight on performance, industry trends and areas of opportunity.
- Partner with the EFS business performance team to obtain the financial and customer data required for market analysis, and recommendations
- Develop detailed business plans to drive changes to achieve EFS Strategy
- Methodically break complex problems and tasks into manageable segments, identifying possible risks or issues. Leverage established methodologies for project management, business analysis, data analytics, LEAN, etc, as required.
- Collaborate and partner with other AoEs to ensure holistic, fulsome recommendations.
- Provide recommendations to senior leadership on the direction of strategic initiatives for EFS.
- Research customer demographics, behaviours and the competitive landscape.
- Understand ATB’s strategy and identify the data required to make informed strategic decisions.
Requirements
Observable Behaviours
- A quick thinker, offering a balance of business savvy, natural curiosity and strong analytical capabilities.
- A collaborative team player with superior influencing skills, who builds relationships easily across various stakeholder groups to move initiatives forward.
- Results focused, with an ability to analyze and visualize to ensure continuous improvement across our retail business
- Strong attention to detail and an ability to break apart and tackle complex problems
- Translate complex and technical information to non technical audiences
- Expert in communication and negotiation skills along with the ability to network and cultivate productive working relationships with ATB business partners while asking difficult questions, challenging outcomes and securing results for EFS and ATB as a whole.
Key Relationships
- EFS Managing Directors, Market Directors, and Market VP’s
- SLT
- ATB Stakeholders
- Project Teams
Accreditation:
- Post-secondary education in a relevant discipline, or an equivalent combination of education and experience.
- 7-10 years of experience in financial services or equivalent industry experience
- 3-5 years of relevant work experience conducting primary and secondary research and data analytics
- Relevant professional designation such as: Project management, Six Sigma, Lean methodology, Data analytics, Data science
- Expert knowledge of Everyday Financial Services, its distribution networks and experience with SAP and ATB systems
Core Skills:
- Strong analytical, strategic and critical thinking skills with the ability to think through, deliver and create exceptional, consistent end-to-end customer and team member experiences and solutions through a data driven approach.
- Excellent time management, prioritization and organizational skills, able to both work independently or lead a group while balancing multiple priorities.
- Excellent analytical skills with an ability to translate complex data-driven information into effective strategic recommendations and actions.
- Strong business acumen that supports the strategic and financial goals of EFS and ATB.
- A quick learner,