Fluent is a leading performance marketing company with an expertise in delivering measurable results. We interact with 1MM US consumers daily across our owned and operated websites. Our team uses the insights gathered from these interactions to drive growth for our partners. Through engaging digital experiences, Fluent creates meaningful and lasting connections between brands and consumers.
As a Senior Manager of HR, your role will involve being a true partner to leaders in the business on all aspects of the employee journey. Reporting to our Head of People, you’ll work collaboratively with fellow team members in Talent Experience to ensure that we hire the very best people. You will partner with leaders throughout the business from new managers to founders, to ensure we are engaging, developing and retaining our people.
Requirements
- Work with the Head of People amp; People team to support the company’s People strategy
- Interpret Canadian compliance and legal requirements, from the OHSA to the ESA, and contribute to policy development and maintenance internally
- Responsible for ensuring high quality and effective HR administration; including documentation (JDs, offer letters, verification, etc.), onboarding and offboarding employees from HR systems, performance management, employee engagement, managing Canadian benefits, payroll, perks and bonus calculations
- Champion scaling our culture through building new culture programs and engagement initiatives
- Integrate inclusion, diversity, equity and accessibility in all of our programs and processes
- Partner with managers on the employee lifecycle milestones: onboarding, performance management, employee relations, salary reviews, medical or parental leaves, promotions, and offboarding
- Collaborate with your colleagues in the People Team (our recruitment team) to ensure that we’re targeting the right candidates, both in the external job market and internally
- Work with your colleagues in the People team to audit and continuously improve all internal processes and programs and in particular take a lead role on performance alignment, compensation, and engagement surveys
- Coach managers on handling performance and development conversations and act as their partner in developing their team members
- Work closely with the leaders to ensure that their teams are engaged, developing and delivering the best results for the business
About You
- You care deeply about developing a unique employee experience
- You believe culture is the most critical aspect of scaling an organization
- You are deeply passionate about diversity, inclusion and belonging
- You are a master collaborator with excellent interpersonal and communication skills to champion internal initiatives across the organization
- You are excited by building programs from the ground up with limitless creative thinking/innovation and bringing it to life
- You are unafraid of ambiguity and able to pivot as needed, and can juggle multiple priorities in a fast-paced environment
- You are thorough and analytical, with the ability to build business cases, draw meaningful findings from large data and develop actions with impactful results
- Experience working in a start-up/scale-up environment is required
Requirements
- Minimum of 3-5 years progressive experience, with at least 3 years as a Human Resources Generalist
- Experience recruiting for a start-up, media, or tech company is a HUGE plus!
- Excellent oral and written communication skills, strong project management, facilitation and problem-solving skills, demonstrated ability to influence others, sound business acumen and ability to work in ambiguity and create/drive strategy with little direction
- Proficient computer skills in Word, Excel, PowerPoint
- A mature, positive, deliberate and focused attitude
- Flexibility to work effectively on a variety of roles
- Comfortable in a small team, intense and high-growth start-up environment
- The gravitas and ability to consult, influence, and advise both talent and hiring managers at a senior level
- Tenacity, intellectual curiosity, and the drive for continuous improvement
Benefits
At Fluent, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes. When in the office, we offer a fully stocked kitchen, catered lunch two days a week, and our office manager keeps the calendar stocked with activity-filled events. When we’re not eating, playing ping pong, or planning social events, Fluent folks can be found participating in recreational sports leagues, networking with local charities, and bonding with across teams during quarterly outings to sports games, fun dinners, and meditation classes. And we have all the practical benefits, too
- Competitive compensation
- Ample career and professional growth opportunities
- Health, dental, and vision insurance
- RRSP with competitive employer match
- Volunteer and philanthropic activities throughout the year
- Educational and social events
- The amazing opportunity to work for a high-flying performance marketing company!
At Fluent, we are committed to building and fostering an environment where our employees feel included, valued, and heard. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes Fluent what it is. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.