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IT Support Analyst Job in Canada
Charger Logistics Inc , Canada

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
Bachelor's Degree
Total Vacancies
1 Job
Posted on
Mar 6, 2021
Last Date
Jun 6, 2021

Job Description

Charger Logistics is a world class asset-based carrier. We specialize in delivering your assets, on time and on budget. With the diverse fleet of equipment, we can handle a range of freight, including dedicated loads, specialized hauls, temperature-controlled goods and HAZMAT cargo.

Charger logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded organization that welcomes and support individual ideas and strategies. We are currently expanding and looking to add a motivated individual to our team based out of our office in Monterrey, Nuevo Leon.

Responsibilities :

  • Acting as a first point of contact for all the on-site users and remote users
  • Install, configure, and troubleshoot Windows OS and Microsoft Office applications
  • Entry-level sysadmin tasks: Troubleshoot issues with DNS and Group Policy, user profiles, DHCP, networking etc
  • Work with the Office 365 admin portal to resolve user issues (password resets, new user creation, license assignment, software installation etc.)
  • Document, track and monitor progress on issues to ensure timely resolution on current tickets and to reduce/eliminate future incidents
  • Provide set up assistance and support for mobile and remote computing including personal mobile devices (smartphones, tablets, etc.)
  • Manage all network hardware and equipment, including routers, switches, access points, and UPSs
  • Provides support to distributed PC/networking environment including installation, testing, repair, and troubleshooting for stand-alone PCs, PCs linked to networks, printers, and other computer peripherals
  • Perform user account management within Active Directory, including account lockouts, password resets, and user verification
  • Provide maintenance of the system/servers infrastructure including patching, system upgrades, backups, and system configuration changes
  • Off-hour on-call support, as and when required



  • College diploma or university degree in computer science and a min. of 4-year equivalent working experience as a Support Analyst
  • Industry recognized Education Diplomas MCSE, CCNA, A+ would be definite assets


  • Creativity/Innovation: Develop new and unique ways to improve operations of the organization and to create new opportunities.
  • Ability to understand complex business processes and communicate them effectively to others
  • Excellent verbal and written communication skills
  • Superior time management skills.
  • IT background / understanding of network systems
  • Excellent knowledge of Windows Operating systems.
  • Knowledge of various software suites Advanced Excel, Adobe CS, Visio


  • Competitive Salary
  • Healthcare Benefit Package
  • Employee Assistance Program

Job Specification

Charger Logistics Inc

Information Technology and Services - Victoria, Mexico