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Business Operations Manager Job in Canada
Wealthsimple , Canada

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1 Year
0 - 0
Job Type
Job Shift
Job Category
Requires Traveling
Career Level
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 11, 2021
Last Date
Jun 11, 2021

Job Description

Wealthsimple is a financial services company on a mission to help everyone achieve financial freedom by providing products and advice that are accessible and affordable. Using smart technology, Wealthsimple takes financial services that are often confusing, opaque and expensive and makes them simple, transparent, and low-cost.
With over 1 million people using Wealthsimple products, we are the market leader in Canada, and we’re fast growing in the US and UK. Our team is working together to build one of the most innovative fintech companies in the world and we're looking for talented people who want to help us move fast, ship often and make a huge impact. Join us on our mission to make financial services simple and affordable for everyone!
Read our Culture Manual to learn more about us and how we work.
The Business Operations (BizOps) team's mandate is to tackle Wealthsimple's most important and ambiguous challenges through rigorous problem solving and execution. Most often, we work where there is insufficient process, technology and people. Our job is to simplify complexity, define structure, and help implement the most efficient use of scarce company resources (people, capital, time and focus). As a Business Operations Manager, you will be responsible for partnering with teams on multi-month projects to deliver meaningful and measurable value across the organization.Within 1 month, you’ll:
  • Complete our company-wide onboarding program
  • Meet other new Wealthsimplers and engage with company leadership, to learn about the foundations of Wealthsimple, our past, present, and future
  • Meet the BizOps team and be paired with a BizOps mentor to help you ramp up on all things Wealthsimple
  • Kickoff your first BizOps project
Within 3 months, you’ll:
  • Work with senior leaders to define and break-down problems in a structured way
  • Understand Wealthsimple’s data schema and leverage data to help inform teams and solve problems
  • Proactively identify and address roadblocks to drive results on aggressive timelines
  • Provide feedback, opinions and suggestions up, down and across Wealthsimple teams
Within 6 months, you’ll:
  • Ship your first BizOps project - delivering a comprehensive solution to a critical business problem
  • Partner with teams to define, prioritize and solve problems that deliver meaningful and measurable value to our business
  • Set and deliver on aggressive deadlines and drive yourself and the team around you to action, approaching the work with a no-ego attitude and rolling up your sleeves to tackle whatever needs to be done
  • Develop a big picture understanding of BizOps and how the team can drive value across the broader organization
  • Understand Wealthsimple’s data schema and leverage data to help inform teams and solve problems
  • Proactively identify and address roadblocks to drive results on aggressive timelines
  • Provide feedback, opinions and suggestions up, down and across Wealthsimple teams
Within 12 months, you’ll:
  • Lead teams in the problem-definition and insight generation process, culminating in the recommendation and implementation of actionable solutions
  • Act as a catalyst by bringing the right teams/people together within and/or across teams, creating a structure where teams can move efficiently through unprecedented or cross-functional projects
  • Coach, support and mentor individuals you work with, leaving them stronger after having worked together
  • Establish yourself as a thought-leader with key stakeholders across the organization
Skills we’re looking for:
  • Relevant work experience: 5+ years of demonstrated success in investment banking, management consulting, startups or related fields
  • Data amp; analytics: Strong analytical and problem-solving skills with superior attention to detail. Experience with SQL is an asset
  • Collaboration: Excellent interpersonal skills and willingness to work in collaboration with a wide range of stakeholders and teams
  • Action orientation: A clear bias for action and ability to act without being told what to do, takes full ownership over work and seeks help and input when needed
  • Communication: Able to speak plainly and truthfully, communicating complex ideas in a simple amp; easy-to-understand way for any audience (e.g. engineering, 3rd party vendors, growth/operational teams, executive team)
  • Leadership: Experience leading and driving change with and without authority
  • Organization amp; planning: Independently plans, organizes, and budgets proactively, focusing on key priorities and adapting when required
  • Honesty/integrity: Doesn't cut corners. Does what is right, not what is politically expedient
At Wealthsimple, we embrace difference. We believe that getting to the best outcomes requires diverse perspectives and backgrounds. We create space where all voices can be heard so that we can all do our life's best work. We’re committed to openness, curiosity and creating an inclusive culture as we know that diverse teams build better products and generate better ideas. We strongly encourage applications from everyone regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Wealthsimple provides an accessible candidate experience. If you need any accommodations or adjustments throughout the interview process and beyond, please let us know.

Job Specification


Information Technology and Services - New York City, United States