About FiixFiix is on a mission to build better maintenance teams by connecting customers to the tools, resources, and technology they need to join the future of maintenance. We help our customers drive better business outcomes with easy-to-use, AI-driven maintenance software, an open ecosystem, pre-built integrations and the industry expertise they need for maintenance success. There are over 2600 maintenance teams in 90+ countries using Fiix to improve communication, asset health, and even sustainability.Creating positive social impact is baked into our company DNA, and as one of Canada’s fastest-growing companies and Best Workplaces, we’re transforming an industry and doing it the right way.
About the teamOur Fiixers are the key to our success. Our team is made up of professionals who bring together a variety of experiences, backgrounds and perspectives. We celebrate the diversity of our people and place a high value on creating an environment where everyone can bring their whole self to work.
As a Fiixer, you will work in a caring and collaborative culture, alongside people who are passionate and purpose-driven. You’ll have the support and resources you need to grow, achieve your professional goals and develop your career for the future.
In our fast-paced, high-growth environment, you’ll have the opportunity to work on challenging projects, develop your expertise and pursue leadership, within and outside of your role. Plus, as a BCorp certified organization, there are tons of opportunities to make an impact! Take paid time off to volunteer in your community, start up a new committee, join an employee resource group, or mentor other Fiixers. Best of all, you’ll have the flexibility to work remotely or come and experience our awesome office. No matter where you’re working from, we’re committed to ensuring that the Fiixer experience is best in class!
We’re looking for a Solutions Engineer to take Fiix's explosive revenue growth to a whole new level. Reporting to the Director, Solutions Engineering, the Solutions Engineer will be our subject matter expert on the Fiix CMMS. You will be responsible for presenting our platform to qualified prospects as part of the sales process. The role requires both strong business and technical acumen to understand the needs of our client base. You will act as the trusted advisor during the sales process.What you will do:- You're a storyteller, who's comfortable presenting a company and a product to anyone, in any setting whether that be through a phone call, an online demo, or face-to-face meeting.
- Supporting our sales executives in closing deals to exceed revenue targets really gets you going.
- You love the idea of expanding existing customer accounts to drive revenue growth.
- Empowering customers to get the most out of Fiix products by understanding their business needs and goals and then developing and sharing best practices to increase customer ROI and expand their product adoption will be key to your success.
- You're organized, analytical, and a natural problem solver that can understand complex business challenges and create solutions to fill in the gaps.
- Actively driving and managing prospective clients’ technology setup, using your knowledge of the business environment, competitive landscape, and our key differentiators is what you do best.
- Identifying client needs during discovery sessions.
- Preparing targeted demonstration scripts, environments, and sales content.
- Giving effective product demonstrations to potential clients.
- Responding to RFPs/RFIs and other tender documents.
- Working with our internal product team to steer feature and function development.
- Traveling as required to deliver onsite demonstrations, attend trade shows, and other functions (lt;25%).
What we’re looking for:- 5+ years of experience in a pre-sales capacity, solutions engineer, or related role with a focus on B2B SaaS or enterprise level software solutions. Experience selling or using EAM or CMMS solutions will put you ahead of the pack.
- Strong technical understanding of enterprise software, SaaS, web, and database technology.
- You have a deep understanding of how to quickly develop relationships with existing and prospective customers.
- Your customer facing skills (written, verbal, and presentation) are impeccable.
- You're a highly motivated, driven, self-starting individual who knows how to hit the ground running.
- Post-secondary education or equivalent experience (engineering backgrounds highly preferred)
Equity Statement
At Fiix, we recognize that people come with a wealth of experience and talent beyond just the technical requirements of a job. If your experience is close to what you see listed here, please still consider applying. Diversity of