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Director, Pricing
PagerDuty, Canada
Experience
1 Year
Salary
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 13, 2021
Last Date
Apr 13, 2021
Location(s)
Job Description
Together we’re building a company that will endure and products people will love for generations to come.
We believe that people do their best in a culture that fosters inclusion, innovation, and success. Our values - Champion the Customer, Take the Lead, Run Together, Ack + Own and Bring Yourself - serve as the foundation of our collaborative and dynamic culture.
Whether it’s conducting a retrospective, participating in our bi-annual hack weeks, cranking out a new product feature, supporting our two PagerDuty bands, or doing our day to day work, Dutonians live and breathe these five values every day. Together, we solve real customer issues and fulfill our mission of connecting teams to real-time opportunities and elevate work to the outcomes that matter.
We’re building an inclusive workplace that represents the real, everyday people we support around the world. From how we build our teams to who sits in the boardroom, we hope you can see yourself at PagerDuty.
Why We Need You
PagerDuty is looking for a Director, Pricing who is passionate about monetization, pricing and packaging strategy, analytics, and market research. You will be the owner of pricing and packaging initiatives from developing it as a concept until their launch and will monitor the results to confirm the desired outcome. You will work with the sales team, growth team and product team to identify areas where there are gaps in monetization and will create solutions to optimize business outcomes. You will gather feedback from customers, field teams and work closely with the product team to create experiments to test.
Key Responsibilities- You will be reporting to the Chief Product Officer and will be an integral member of the larger PagerDuty Product team, collaborating closely with Product Managers, Development teams, and other stakeholders within the Company.
- You will work closely with executive leaders to determine and execute strategic pricing initiatives and influence decision making at the top management level.
- You will own the pricing and packaging for the entire PagerDuty product portfolio and align with sales on commercialization strategy.
- You will manage pricing, product operations, and product analytics teams and build out the functions
- You will collaborate across the business (sales, finance, product, growth, billing, and business systems) to bring data-driven insights and influence strategic business decisions.
- You will gather market insights and understand the competitive landscape to help drive product and monetization strategy.
- You will collaborate with product and finance to build forecasts for the product portfolio to communicate the impact of strategic pricing and packaging changes.
- You will work cross-functionally at Pagerduty to operationalize the implementation of pricing initiatives
Skills and Attributes- Strong people leadership skills to build out teams and functions effectively
- Analytical, have deep knowledge of pricing and packaging frameworks, can roll up their sleeves and analyze data, and evaluate key opportunities
- Excellent problem solving skills in complex environments
- Familiar with data programming languages such as SQL, SAS, Stata, R, Python and data visualization tools such as Periscope, Looker, Excel, Tableau.
- Extensive knowledge of financial planning and forecasting to build financial models from scratch
- Excellent interpersonal and communication skills. This role will produce work output that will influence business direction and has high exposure within the company.
- Able to wear different hats and are comfortable with a fast-paced environment.
Minimum Requirements- 10+ years of pricing and packaging experience in SaaS environment
- Excellent analytical skills to frame and solve complex problems
- Excellent written and oral communication and presentation skills
- Excellent business judgement
- Excellent prioritization skills to manage projects and deliverables with competing deadlines
- BS/BA Degree
Preferred Qualifications- Experience with a scripting language, such as Python, R, or SQL and with Business Intelligence (BI) tools for strategic reporting and analytical exploration
- MBA strongly preferred
- BS/BA in Business, Economics, Statistics, Math or other quantitative disciplines
PagerDuty offers:- Competitive salaries and company equity- Comprehensive benefits package including: medical, dental, and vision plans for you, your spouse and family- Generous parental leave- Paid vacation (3 weeks vacation your first year, 4 weeks afterwards) in addition to paid holidays and ample sick leave Job Specification
PagerDuty
Information Technology and Services - Kingston, Canada