About Klick HealthKlick Health is the world’s largest independent, full-service marketing agency and commercialization partner for life sciences. For over two decades, Klick has been laser focused on developing, launching, and supporting life sciences brands to maximize their full market potential. Klick has been named Agency of the Year six times over the last eight years by the industry’s leading publications. For the latest updates, follow Klick Health on Twitter: @klickhealth.
We're looking for leaders to help our business grow. You’re a veteran of web or mobile development, comfortable in front of a client, and ready to lead a team to deliver top-notch solutions. You’re smart, and you have a list of applications delivered to prove it.
As a Senior Technical Director you’ll report to a Vice President of Technology, with a focus on a defined portfolio of clients. You will serve as the technical lead on client accounts ranging from $3 million to $13 million+. You require knowledge of Application Development, Web Development, Quality Assurance and Systems Administration as you will be representing all of these disciplines on your accounts.Primary Responsibilities
- Understands business problems to be solved, and provides technical direction and solution during all phases, including discovery, pre-sales, definition and delivery
- Drives innovation and introduces new ideas and concepts to add client value
- Strategic thinker looking at long term technical transformation and optimization
- Strong leadership skills with the ability to coach and mentor direct reports sharing best practices and growth opportunities
- Keen understanding of digital marketing tools and processes
- Provides project sizing and estimates for all technical disciplines, and involves other discipline leads where appropriate
- Ensures project managers are equipped to monitor project cost, risk, and timelines
- Serves as standard escalation point for the project management team for any project risks, costs, and duration
- Ensures quality of all technical outputs meets expectations
- Works on multiple projects in parallel where the projects will have varying scope and timelines
- Ensure that all the project milestones are met from a technology perspective and corrective action is taken when required
- Maintains lasting client relationships, particularly with IT departments, through both remote and on site meetings across North America
- Maintains long-term and big picture plans for client systems, architectures and technical environment
- Identifies new opportunities in day-to-day communication, and communicates them to the core team
- Defines, communicates and enforces necessary standards and regulatory compliance, particularly in relation to security and privacy
- Assists Client Services and Business Development in sales efforts
- Manages a team of developers and other technical staff
Qualifications
- Bachelor degree in Computer Science or equivalent experience. Academic excellence preferred
- 10+ years industry experience in technology
- 5+ years experience in a cross-functional role, or 2 year+ experience in at least 2 of the following disciplines: Architecture design, Application Development, Web Development, Quality Assurance, Data, Analytics, CRM Operations, Systems
- In-depth knowledge of cloud computing infrastructure, risk management/compliance and related information security requirements
- 3+ years experience in people management
- Excellent customer service skills
- Excellent verbal and written communication skills
- Team orientation and sparkling interpersonal skills