Equipment Coordinator
BHD Instrumentation, Canada
Job Description
Join Us!
We are building something exciting! We’ve grown to now have four state-of-the-art calibration and repair laboratories and two mobile laboratories in Western Canada.
Want to be a part of a growing team who pride themselves in delivering exceptional calibration service?
Our lab performs calibrations on electrical, temperature, pressure, torque, dimensional, and high voltage equipment. We aim for the best customer service, quickest turn around and flawless work.
Our highly trained sales team will be working closely with you to bring in business and build relationships.
We continuously seek eager, talented professionals to help us deliver beyond our customers’ expectations.
BHD is a diversified company with a wide variety of offerings across Western Canada. This means you can do meaningful work that aligns with your interests, values and career goals. We are proud of our entrepreneurial culture and support continuous learning. Our people will be here to help you learn, grow and advance your career.
Equipment Coordinator Duties and Responsibilities
Our equipment coordinator's are the glue to our Calibration Labs. They are the front facing to our customers and the quarterbacks to our technician's. Here are some of the duties that are expected out of our Equipment Coordinators:
Receiving Orders
- Entering RMA’s
- Physically receiving orders
- Taking photos of customer equipment
- Labelling and acetizing customer equipment
- Barcoding equipment
- Entering items into MET/TEAM
- Maintaining uniformed descriptions and models in MET/TEAM
- Updating RMA Tasks in Microsoft Teams/Planner
- Perform technician duties on MET/CAL if needed
Technician Work
- Perform technician duties on MET/CAL if needed
Maintain Pipeline
- Checking the status of in-calibration orders Monitoring process
- Organizing equipment on shelves
- Integrity Check Verifying the online queue vs orders on the shelf (weekly)
- Communicate with technicians, supervisors, and the CSR team when necessary
Quality Control
- Check that the serial numbers, asset numbers and dates are correct on the customer unit and certificate - Verify paperwork against physical assets
- Ensure customer requests were performed
- Ensure equipment is presentable (clean) and contains all the accessories it was received with
Shipping
- Packing and preparing items for customer pick-up’s
- Contacting customers when necessary
- Packing and preparing items to be shipped out
- Contacting shipping company to get items out of the door
- Ensuring items posted are shipped same day or on customer pick up shelf
- Customer communication when items are ready for pick up
Rentals
- Rental order picking
- Rental returns (process to come)
- Rental equipment shipping/receiving/pickups
- Moving rental equipment through lab for maintenance
- Ordering parts and supplies for lab. Helping keep track of inventory, working with Laura to receive
- Answering phones
- Helping with walk in customers
- Working with the Lab Supervisor ensuring the proper amount of shipping materials needed
Other Duties
- Providing end of day emails detailing work completed to Supervisor and Calibration Lab Leader
Requirements
- A practical knowledge of electronics/mechanics, mathematics and test equipment are considered minimum requirements.
- Organized, independent, self motivated, forward thinker with the ability to solve problems
- Must be proficient in learning and using various types of computer software
- Must be organized, able to work under deadline-driven stress and manage competing priorities
- Working knowledge of Microsoft Office (Word, Excel, PowerPoint) would be an asset
- Be able to work in a lab environment
- Good at multi-tasking and driven to learn more
- Have a valid driver’s license
Benefits
BHD Instrumentation is committed to finding the right candidate and can offer training for any skill gaps. We are proud to provide a competitive salary and an extensive benefits package to all of our employees.
BHD is a diversified company with a wide variety of offerings across Western Canada. This means you can do meaningful work that aligns with your interests, values and career goals. We are proud of our entrepreneurial culture and support continuous learning. Our people will be here to help you learn, grow and advance your career.