QA Summer 2021 Internship
Statflo, Canada
Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 20, 2021
Last Date
Apr 20, 2021
Location(s)
Job Description
Here’s your chance to join one of Toronto’s fastest-growing technology companies! Statflo provides a one-to-one outreach platform for front-line staff in retail to build authentic relationships and increase sales with their customers. Statflo’s proprietary platform is deployed in thousands of stores in North America. Statflo is committed to its team and invests in great people to build a great product and a great company.
What we do:- Engage retail staff by providing an intuitive workflow and holistic customer lifecycle and outreach strategy that allows retail sales reps to reach out to customers directly.- Enable stores to stay in touch with local prospects and current customers using 1:1 conversations via messaging or phone.- Motivates and empowers teams by connecting the dots between the outreach they do and the return they get, demonstrating that with the proper coaching and messaging they can have an incredible 10% increase in same-store sales.
Why it matters: - Millions of retail workers are handed a broom or they’re left unsupervised and resort to keeping up with their Snap streaks during the 8 hours they are idle each week. We challenge this status quo by empowering them to increase sales themselves and ultimately make more money.- Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and timely.- Customers and retail reps want to engage via messaging. 89% of shoppers want two-way conversations with brands and local businesses, via messaging and 83% of shoppers say they expect regular communication about their past purchases. Similarly, retail reps are uncomfortable with cold calls and prefer to start conversations in a medium that is more natural for them.
The Role:You will be responsible for assisting and supporting the QA team with their daily testing activities. Not only will you be assisting, but also contributing your ideas and learning as much as you can through the term. What You'll Do:
Equal Opportunity Employment:Statflo is an equal opportunity employer committed to diversity, inclusion, and belonging. We are happy to consider all qualified applicants for employment regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, neurodiversity, protected veteran status, Aboriginal and Native status or any other legally-protected factors. Statflo has a zero-tolerance policy for discrimination and prides itself on assessing talent needs based on an objective methodology.
If accessibility accommodations are required during the recruitment process, we will gladly make the necessary arrange
What we do:- Engage retail staff by providing an intuitive workflow and holistic customer lifecycle and outreach strategy that allows retail sales reps to reach out to customers directly.- Enable stores to stay in touch with local prospects and current customers using 1:1 conversations via messaging or phone.- Motivates and empowers teams by connecting the dots between the outreach they do and the return they get, demonstrating that with the proper coaching and messaging they can have an incredible 10% increase in same-store sales.
Why it matters: - Millions of retail workers are handed a broom or they’re left unsupervised and resort to keeping up with their Snap streaks during the 8 hours they are idle each week. We challenge this status quo by empowering them to increase sales themselves and ultimately make more money.- Millions of customers of wireless carriers and technology retailers want a better customer experience that is personal, proactive and timely.- Customers and retail reps want to engage via messaging. 89% of shoppers want two-way conversations with brands and local businesses, via messaging and 83% of shoppers say they expect regular communication about their past purchases. Similarly, retail reps are uncomfortable with cold calls and prefer to start conversations in a medium that is more natural for them.
The Role:You will be responsible for assisting and supporting the QA team with their daily testing activities. Not only will you be assisting, but also contributing your ideas and learning as much as you can through the term. What You'll Do:
- Participate in new feature development and improvements with the product team
- Create new test cases
- Continuously improve test processes by contributing ideas and having discussions with the team
- Drive exploratory testing
- Execute regression, sanity and risk-based testing
- Assist with developing Test Strategies
- Understand and generate testing scenarios from acceptance criteria
- Possibly participate in after-hours deployments
- Working with the Customer Success team to do bug investigations
- Currently working towards a degree in Computer Science, or related
- Ability to spot problems easily and reproduce them
- Ability to work autonomously in a fast-paced environment.
- Deep knowledge of all the standard browsers on IOS/Android/Windows and MacOS
- Have a user mindset and strongly advocate for the best user experiences
- Good interpersonal and verbal and written communication skills
- Boundless positivity and drive to improve
- Strong sense of both ownership and humour
- Effective communication and strong collaboration skills
- Strong troubleshooting and problem-solving skills
- Must be enrolled in a post-secondary institution or co-op-based program (due to funding requirements for this position)
- Must be a Canadian Citizen, Permanent Resident or Refugee (due to funding requirements for this position)
- Please review full eligibility requirements here:https://www.canada.ca/en/employment-social-development/programs/work-integrated-learning.html
Equal Opportunity Employment:Statflo is an equal opportunity employer committed to diversity, inclusion, and belonging. We are happy to consider all qualified applicants for employment regardless of race, colour, religion, sex, gender identity, sexual orientation, national origin, age, disability, neurodiversity, protected veteran status, Aboriginal and Native status or any other legally-protected factors. Statflo has a zero-tolerance policy for discrimination and prides itself on assessing talent needs based on an objective methodology.
If accessibility accommodations are required during the recruitment process, we will gladly make the necessary arrange
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