Implementation Engineer

Implementation Engineer
Unblu Inc., Canada

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Mar 23, 2021
Last Date
Apr 23, 2021
Location(s)

Job Description

About Unblu

Unblu helps the world's leading banks and insurance companies deliver an in-person experience online. We provide highly secure engagement and collaboration software, enabling financial institutions to enrich the digital experience of their clients.

By choosing a career with Unblu you choose to join a young, international and innovation-savvy company. We are a privately held Swiss company with our head office in Basel and are becoming an increasingly international business with presence in Sofia, London, Frankfurt and North America and Toronto.

The Role

For our Consulting and Delivery Services team, we are looking for an experienced Software Integration Engineer. In this role you will be working with many functions in our client organizations. You will devise the best technical architecture to implement the Unblu Solutions within the clients’ environment. Understanding of complex enterprise environments, security architectures, authentication, e-banking packages, database and web technology will help you to succeed in this role.

The services we are expecting the Consultant to deliver include partner enablement amp; training services, direct consulting and project services, handling of customer issues during project and productive times and fast intervention on customer support inquiries. We support clients on our cloud platform as well as on premises.

Join us and help our services team with your software and project management expertise to deliver a unique service experience.

Responsibilities

  • Lead the technical implementation of customer projects from project definition phase to go-live as a Technical Project Lead, in close collaboration with the customer and the Business Project Lead
  • Provide support and maintenance for customers and partners, including troubleshooting and optimization for performance and security
  • Collaborate with the Professional Services and Ramp;D teams to troubleshoot and resolve various technical issues
  • Ensure the monitoring of the system infrastructure and operational system productivity
  • Analyze and reproduce system and product errors
  • Execute and assure customer deliveries, data backup, product and service deployments
  • Liaise with other departments as well as Solution Integrators, as required
  • Perform other assigned tasks, related to the position
  • Have knowledge and observe health and safety working conditions rules and requirements

Requirements

  • Strong technical background and prior experience on a relevant position of at least 2 years
  • Very good knowledge of network technologies, including TCP/IP protocol suite, Proxies, Web Application Firewalls, etc.
  • Experience with Apache, Tomcat, and Linux, including shell scripting
  • Very good knowledge of web technologies (JavaScript, HTML, CSS, Node.js, Python, etc.)
  • Proficient in System Administration Tools
  • Expertise in financial services (banking and insurance) will be considered as a strong plus
  • Experience with Kubernetes/OpenShift will be considered as a strong plus
  • Experience with Salesforce implementation will be considered as a strong plus
  • Able communicate technical information to non-technical staff in a way that is easy to understand
  • A self-confident nature with a get-it-done attitude and strong creative solution thinking
  • Excellent organizational skills, loyalty and interpersonal skills
  • Excellent writing and communication skills in English
  • Able to travel, mainly within North America
  • University degree in a computing related discipline, additional business degree considered a plus

Benefits

  • A challenging but hugely rewarding role in the world's leading conversational software manufacturer
  • A fantastic opportunity to learn, which will lead to further opportunities and career progression within the company
  • Work in a friendly, highly motivated and international team
  • Choose your own tech equipment
  • Competitive salary and holiday entitlement plus flexible working hours

Make sure to have a look at our Glassdoor page too - it will give you more insights to what it is like to work for us.

Unblu is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce. Please note that due to the nature of our business all new joiners will have to complete a detailed background check, further information can be requested.

Job Specification

Job Rewards and Benefits

Unblu Inc.

Information Technology and Services - Berlin, Germany
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