Web and Mobile Developer
Broadbase Human Resources, Canada
Job Description
As part of an end-to-end delivery, the Web amp; Mobile Development Senior Specialist builds compelling digital products with a focus on channels such as web and mobile. From architecture and design through development to deployments and maintenance, the role will apply user-centered design to drive meaningful experiences for customers. The role will focus on building out digital experiences primarily for the browser, using industry standard technologies and tools, and in conjunction with peers across disciplines such as creative, UI/UX, back-end service development and agile delivery. The role provides subject matter expertise on a grouping of digital products as well as supports product roadmap planning and is accountable to keep current with industry standards. In supporting the digital products portfolio, this Senior Specialist works with business stakeholders to ensure products deliver value and are meeting business requirements for functionality, availability, and performance.
DUTIES:
Under the general direction of the designated supervisor, and working within a team structure, this position is responsible for:
Product Design and Development
- Works closely with Enterprise Project Management Office staff or ITS Leads by providing and completing tasks for projects, while meeting timelines and ensuring high quality deliverables
- Analyzes and translates business requirements/needs into practical solutions that fit into the library’s overall technical architecture, future direction, and strategic plans.
- Participates in business workflow and process discussions in order to translate these to technical solutions
- Applies inclusive design principles and takes into account responsive and accessibility standards
- Maintains high standards of code quality within the team and helps establish good practices including capturing software defects
- Participates in peer-reviews of solution designs and related code
- Creates technical and support documentation and provides training to support team members (including Service Desk staff), for successful transition to management amp; support.
- Leverages emerging technologies, processes, and disciplines to deliver best in class solutions
- Works closely with the ITS solution architects, Security, and Enterprise Technology teams during product design for the assigned products and projects
- Creates user-centered products based on business and functional requirements and designs, user research, market analysis, customer feedback, and usability findings
- Develops conceptual diagrams, wireframes, visual mock-ups, usage scenarios, navigation maps, and prototypes
- Regularly incorporates end-user feedback into design and prototypes using Agile development concepts
- Designs and develops the front-end UI for mobile applications using Rich Media Application knowledge
- Develops the back-end server side scripting needed to interface with the front-end UI
Product Management and Support
- Acts as technical subject matter expert and provides support, issue resolution, and request management for selected products while working closely with other internal ITS teams, business, and vendors to resolve incidents and problems requiring multi-department involvement
- Works with teammates to migrate legacy web properties to newer technologies
- Monitors all critical production processes and technologies that have high visibility and impact on business operations
- Proactively identifies product risk and mitigation, capacity availability amp; continuity management. Provides input to organizational disaster recovery and emergency planning
- Partners with business and technical groups to support ongoing business requirements
- Works with the business and ITS lead/manager to assess, scope, prioritize, solution, test and implement product enhancement requests
- Creates and maintains support documentation for assigned products
- Ensures all product changes are thoroughly tested and implemented into production following the change management process
- Researches, develops, tests and recommends process improvements, automation for driving efficiencies, stability, cost savings and communicates them with the lead/manager and team
- Actively participates in regular team, project, business, and committee meetings
- Collaborates with business units to improve the end-user experience and adoption of digital channels
- Performs other duties as required.
- Evening, weekend and callback work may be required
Requirements
- Post-secondary degree in Computer Science Engineering, Computer Science, or related field
- Minimum of eight (8) Ten (10) years relevant hands-on work experience in a in a development role l