Supervisor, Registered Plans
Aviso Wealth, Canada

Aviso Wealth:

At Aviso Wealth, we are dedicated to improving the financial well-being of Canadians. As a leading wealth management organization, we are committed to service, partnership, and innovation. Working with talented and energetic professionals who exemplify our values every day, you will quickly notice that our people and dynamic culture sets Aviso Wealth apart. If you are looking for interesting and challenging work, at a company committed to its people, find out more about what Aviso Wealth has to offer at www.aviso.ca.

The Opportunity:

Reporting to the Manager, Operations, the Supervisor, Registered Plans is responsible for the supervision of all CAM and CSI registered plan activity. This involves providing guidance and motivation to staff, ensuring proper scheduling, training of staff, completion of registered plan processing and responsibilities, and working with other operational groups on day to day activities and projects.

Who you are:

• Service You consider both internal and external stakeholders and demonstrate intent of understanding and putting the clients’ needs first. You advocate service excellence and work to deliver solutions that meet the needs. You proactively develop strategic partnerships that allow Aviso Wealth to become a trusted advisor and partner
• Execution You are committed to achieving your goals and to succeed. This includes focusing on getting things done, as well as recognizing and taking advantage of opportunities as they arise. You are consistently looking for ways to improve your personal best and see value in continuous improvement. You take accountability for your actions and learn from mistakes
• Collaboration You work collaboratively with others with the common goal of driving positive results. Making meaningful contributions to your team to achieve organizational goals is a priority. You proactively encourage collaboration, build trust and inclusion, and work to establish effective relationships both inside and outside of the organization
• Leadership You lead your team and provide regular direction, guidance, coaching, and motivation, all while striving for peak performance. You assist them in overcoming obstacles through additional resources, removal of roadblocks, and providing the level of support required for their success. You delegate and deliver feedback based on the in-depth understanding of your individual team members

What your day looks like:

• Ensure all Registered Plan Administration meets SLA deadlines, such as RIF Payment Set-Ups, Updates and Runs, Non-Qualified Reporting, De-registrations, Unlocking, Specialized withdrawals from Registered Plans (RIF, LIF, RSP, LRSP etc.) and providing proceeds to the client
• Set positive leadership tone through gaining respect of staff, peers and stakeholders
• Ensure staff members receive timely and appropriate training and development
• Coach staff to increase performance while increasing/maintaining employee engagement and career growth and support onboarding of new employees
• Review and approval of all journals posted to Registered and Non-Registered Accounts as part of an internal transfer
• Be the IIROC and MFDA Trustee point of contact and responsible for ensuring all trustee updates are applied to current procedures and manuals
• Complete Trustee reporting by generating and filing reports for IIROC and MFDA trustees
• Ensure regulatory updates that arise from CRA, IIROC, MFDA, trustees and federal budget changes are implemented
• Ensure all reporting is completed by the teams within SLAs and escalate any issues
• Actively participate in IIAC Tax Committees
• Distribute CRA/RQ bulletins to the team as it impacts Reg Plans procedures
• Point of Contact for HRSDC, RQ, CRA and all other external auditors
• Work closely with our system vendors and maintain good working relationships across Aviso
• Monitors adjustments and estates with registered plans and verifies and approves all irregular or unusual transactions
• Identifies areas of operational and systematic improvements and develops and implements recommendations

Requirements

Your experience and skills:

• Post-secondary education or equivalent experience, in-depth knowledge of all current operational procedures governing the mutual fund industry
• 3-5 years of progressively, responsible experience in the mutual fund industry, including 1 to 2 years in supervisory role
• Completion of CSC
• Excellent interpersonal and leadership skills
• Ability to use time management and organizationa

Job Rewards and Benefits