Practice Solutions Expert
Dext, Canada

About Us

We are Dext. Our suite of tools makes accountants more productive, profitable and powerful. In doing so we give them back the most precious commodity, time, which they can then use to add greater value to their clients.
Accountants and bookkeepers are the backbone of every successful business. For more than a decade we’ve empowered our partners with innovative technology solutions to make businesses better. Dext allows them to meet the challenges they face today, tomorrow and in the future.

The role - what you’ll do:

The Practice Solutions Expert is the key subject matter expert for Dext’s Solution Platform for the North America region. Their primary mission will be to deliver pre and post sales expertise to support prospects and customers in evaluating the best solution within the Dext Platform. Additionally, this person will lead the enablement of NA sales teams with product narrative and new feature training. Ultimately, this person will support revenue growth and success of the NA markets.

Accountabilities

• Managing and interpreting requirements as they relate to a prospect or customer’s existing technical ecosystem during the pre and post sales process
• Ensuring prospects and customers understand the end-to-end value proposition of the solution on sales calls, demos, and in-person meetings
• Matching the Dext Platform of products or services with the needs of the prospects and customers, including professional services for implementation
• Supporting solutions implementation for key Prospects and Customers
• Defining solutions, creating presentations and documentation, inputting into sales proposals, bids, and decks, executing Proof-of-Concepts
• Employing strong stakeholder management of cross-functional teams, both technical and non-technical across multiple geographies
• Providing a deep level of product knowledge and skillfully answering product-related questions in real-time during the sales cycle
• Participating in discussions with prospects regarding the competitive landscape, drawing on knowledge of competitive differentiation and positioning
• Embedding sales best practice, training, product expertise in the regional field sales teams
• Training the sales team on demo techniques, providing guidelines, scripts, checklists, other best practice resources to assist in the advancement of demo skills, new features and how to successfully position those features for maximum impact
• Sharing out the Voice of Customer to the Product Team to influence the Product Roadmap
• General coordination of relevant cross-functional go to market initiatives
• Supporting marketing by attending trade shows, conferences and other marketing events

Success Measures - Performance Metrics: of New, Expansion, and Cross-Sell influenced

Input Metrics: Delivery of materials, like large firm pitch decks, Consultations attended, Consultations advanced to next stage, SLA compliance for customer responses, Conduct internal training

What we're looking for:

• Accounting industry experience required; preferably past experience in an Accounting Practice
• Deep understanding of core accounting processes - e.g. Year End Accounts, VAT, Advisory etc.
• Experience with Accounting Software
• Strong experience in delivering customer presentations and demonstrations
• Requirements gathering and analysis, including customer meetings and workshops.
Desired: Accounting Qualification, English amp; French Language Fluency

What you will be a part of:

We are a highly ambitious, innovative, market-leading FinTech. We are a global, well-funded business but have the dexterity and pace of a scale-up. We are uncompromising in our desire to achieve our best, day-in day-out, and we have three clear values which guide everything we do:Be Brave - Everyone in the company has a voice to challenge ideas and the status quo.Be Exceptional - We set high standards for ourselves. We aim to be exceptional at what we do.
Be Together - We are one team. There is no such thing as individual success without team success.

What we will give you - the perks:
• Opportunity to join a rapidly growing region in a global FinTech
• Competitive salary and vacation policy
• Comprehensive benefits
• Flexible work environment
• Great community with build your career - regular team events, end-of-quarter learning days, coaching

Requirements

Job Rewards and Benefits