Concierge
Raffi Jewellers Inc., Canada
Job Description
Have you ever considered a career in luxury?
Raffi Jewellers is a family run company and home to the most prestigious luxury brands in the world. Whether commemorating a special event, expressing love or admiration, or building a personal collection, our guests come to us for the perfect piece. We love being in the business of creating cherished memories and forging lifelong relationships with our guests. We are honoured to play a small role in your special occasions. And we vow to do everything we can to help elevate special moments to the exceptional.
Raffi Jewellers is looking for a full-time Concierge at our Flagship Boutique in Cambridge to take-on a dynamic and rewarding career in luxury jewellery and watches. Training and professional development are especially important at Raffi Jewellers and we look forward to watching each team member embrace new roles and blossom in their careers.
Key responsibilities include
- Respond to all clients’ needs in a diplomatic and professional manner
- Provide exceptional customer service, greeting customers and directing them to the services they require
- Meticulously schedule and confirm appointments in multiple calendars
- Greet and assist clients with a high-level of professionalism
- Coordinate overseas and local travel
- Assist in event planning and coordination
- Order office supplies
- Order lunches when required
- Answer telephone and relay messages in a timely manner
- Write and distribute email, correspondence memos and letters
- Maintain deadlines
- Record meeting minutes
- Develop a thorough understanding of the internal processes of the company
- Create, maintain and update spreadsheets
- Stay up to date on all product knowledge
- Complete other duties as assigned
Requirements
- Completion of post-secondary education in administration
- 2 years Administrative Assistant experience
- Familiar with Microsoft Office programs
Environment
- Fast-paced work environment
- Luxury brand retail
- Career focused
- Personalised service
Benefits
- Competitive compensation
- Company paid benefits package after six months of full-time employment
- Professional development encouraged
- Training assistance program
Raffi Jewellers is an equal opportunity employer. We thank all applicants for their interest in this position, but we can only contact those selected for further consideration.
Raffi welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.