Senior Consultant, Systems Integration
Klass, Canada
Job Description
Role: Senior Consultant, Systems Integration
Reports to: Senior Manager, Systems Integrations
Company: Nulogy, https://nulogy.com/
Location: Toronto or REMOTE (in CANADA)
Type: Full Time / Permanent
Company
Nulogy is a technology company driving toward more agility within the supply chain. Nulogy’s software platform enables Consumer Packaged Goods (CPG) companies and their contracted (external) network of manufacturers and packagers to reduce waste, reduce costs and better serve their customers. Nulogy’s software is currently being leveraged within the world’s leading CPG organizations (including Colgate-Palmolive, L’Oréal, and Pamp;G) and has become synonymous with best of breed supply chain solutions. As Nulogy has grown rapidly over the last decade, the company is proud to be recognized with a variety of awards including; Canada’s Top Small amp; Medium Employers (2019) and Food Logistics Top 100 Software Provider (2019). Nulogy has also received multiple awards for company culture including being a consistent recipient of Canada’s Great Places to Work award. By joining Nulogy, not only will you be joining a fantastic culture of capable and motivated individuals, you'll also be joining a team that is solving challenging problems everyday with the potential to make a global impact.
Role
As a Sr. Systems Integration Consultant, your primary goal will be to connect Nulogy’s software systems to customer Enterprise Resource Planning (ERP), Warehouse Management (WMS), and accounting systems such as SAP, JDA, and Microsoft Dynamics. Your work will consist of taking the lead on some of our most complex projects as well as providing oversight and mentorship for other team members on standard projects. Your work will largely consist of project work as a part of a cross functional team, working on multiple end-to-end external projects ranging from a few weeks to a few months in duration, where you will design, build, and test the connections and integration transactions that flow between Nulogy’s systems to our customers’ systems. In addition to the project work, you will contribute to the management of integration processes and initiatives, as well as provide technical thought leadership to the team. Your work saves Nulogy’s customers countless hours each year by automating the flow of data between systems and is essential to Nulogy’s strategy of reducing waste in the supply chain.
KEY RESPONSIBILITIES
- Perform all standard Systems Integration responsibilities for strategic key accounts, high risk projects, and new services offerings such as MuleSoft API integrations
- Own the ultimate success of all assigned integrations projects, including:
- Act as an escalation point for any project related activities
- Ensure resourcing is managed for the project
- Maintain weekly check-ins with the project team
- Understand customer business processes, software system processes, and their relationships
- Lead scoping engagements to design integration models that will deliver optimal performance from a technical and operational standpoint
- Contribute to integration development and test case creation efforts for new integrations and integration changes
- Project manage our integrations implementations projects for new and existing customers
- Manage customer expectations effectively with a focus on project success
- Identify and mitigate risks effectively
- Identify and action internal amp; customer-facing continuous improvement opportunities
- Pair with new hires and guide them through a successful on-boarding
- Provide technical thought leadership to the team to help determine the most efficient and effective ways of connecting Nulogy with other external systems
Requirements
- You have approximately 3+ years of technical systems integration experience
- You have proficiency with API integrations
- You have proficiency with Axway B2Bi and MuleSoft
- You have project management skills
- You have experience in a customer facing role
- You work well in small teams and are a good team player
- You enjoy fast paced environments with competing deadlines
- You are friendly, empathetic, patient, and personable even under stressful circumstances
- You are organized and hardworking
- You are eager to build lasting relationships with our customers and their employees
- Able to be persuasive and manage customer expectations
- Possess outstanding written and verbal communication skills
- Demonstrate a strong ability to solve problems creatively, and systematically
- Demonstrate great attention to detail, and be an organized thinker