Senior Account Executive
RouteThis, Canada
Job Description
RouteThis is a funded startup in downtown Kitchener whose time has come to grow the team to the next level. We’re on a mission to help companies intelligently automate their support teams. If you’ve had to call into tech support, and been frustrated by long call queues, unhelpful agents or unresolved issues, you know the pain that RouteThis addresses.
RouteThis is looking for a highly motivated individual to fill a key role in acquiring new customers while providing an exceptional end-to-end experience. In this role you will be on the front lines of growing market share drawing on your previous enterprise sales experience. You will be provided with significant accountability and opportunity to manage large accounts internationally, working to understand customer challenges and driving deals through to close. You will work closely with a team of professionals to continuously improve the sales process, increase market penetration and crush your quota.
Requirements
In this role you will:
- Articulate the RouteThis vision and value proposition to prospective clients
- Partner with customer success to ensure high satisfaction within your accounts
- Exceed activity, pipeline, and revenue goals on a quarterly basis
- Effectively navigate external organizations, getting key stakeholders bought in at all levels (users through to executives)
- Manage a complex, enterprise solution sale with a 3 to 9 month purchasing cycle
- Track all opportunity and customer details including use case, purchase time frames, next steps, and forecasting in Hubspot
- Work with the marketing and product teams to help provide feedback based on customer interactions in emails and calls
- Generate short-term results whilst maintaining a long-term perspective to improve overall revenue generation
- Work with multiple teams assigned to your territory to prioritize opportunities and apply appropriate resources
- Manage the client and internal team through pilot/POC periods of evaluation
You bring to the table:
- 6+ years relevant work experience in B2B software, SaaS experienced preferred
- University or College degree/diploma with excellence in your field of study, ideally: Sales, Marketing, Business or Communication
- Experience selling to VP and c level executives
- Superior written and verbal communication skills
- Consistently deliver on 6+ figure deals
- Thrive in a fast paced, self starting environment
- Have the ability to efficiently prioritize time
- Validated quota achiever (top 10% in your company)
- Team-selling experience a plus
- Ability to travel
Benefits
Who we are:
RouteThis is a fast-growing tech company that is changing the way ISPs and Smart Home companies handle technical support around the world. Instead of dealing with frustrating, long support calls where agents are unable to accurately identify issues, the RouteThis platform gives technical support teams the answers they need to immediately identify and resolve customers’ issues -- or help customer to solve it themselves before even needing to call.
Our headquarters are in Kitchener-Waterloo and our customers are all over the globe.
Why RouteThis?
- Growth: As a rapidly growing startup, we’re constantly facing new challenges and prefer to promote from within. By working with us, you can jumpstart and shape your career.
- Team: At RouteThis you’ll be working on a highly-motivated team full of the best talent you can find. We’re carefully selective on who we hire as we’re a close team.
- Fun: Monthly team social events, and weekly team lunches and happy hours are all part of our culture. We never forget that work should also be fun.
- Perks amp; Benefits: We offer competitive salaries and a generous benefits package.
- Location: Located in downtown Kitchener, near a bus stop and the future home of the LRT and transit hub, RouteThis has a prime location if you want to live downtown.
If you want to work on the next generation of network diagnostics that provides a disruptive new approach for tech support teams, you should be working at RouteThis!
Please note: We thank all applicants for your interest in RouteThis. Only those applicants selected for an interview will be contacted. Agency calls will not be accepted.
RouteThis is an Equal Opportunity Employer and considers applicants for employment without regard to race, colour, religion, sex, orientation, national origin, age, disability, genetics or any other basis forbidden under federal, provincial, or local law. Please let us know if you require an accommodation due to a disability and we will work with you to address your n