Contract Integrity Specialist (Contract)

Contract Integrity Specialist (Contract)
HomeStars, Canada

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
May 1, 2021
Last Date
Jun 1, 2021
Location(s)

Job Description

HomeStars is Canada’s leading platform connecting homeowners with qualified service professionals. Every month over half a million homeowners visit HomeStars to research and select the best rated home service professionals nearby. Visit us at homestars.com to learn more!


At HomeStars, we embrace and celebrate uniqueness within our work community. We believe our greatest ideas come from a diverse mix of mindsets, backgrounds, and experiences. We’re committed to cultivating an inclusive work environment where all of our employees feel welcome, comfortable, and have the opportunity to thrive.

The Opportunity:

We’re seeking a process driven, detail-oriented Contract Integrity Specialist to join our Marketing team at HomeStars, to empower homeowners to hire the right service professionals by ensuring the integrity of reviews published on the HomeStars website. You will moderate reviews and reach out to homeowners via phone and email to verify the authenticity of reviews. Our HomeStars team is currently working from home so this role will be a remote/work from home contract for 6 months.

Requirements:

  • Exceptional customer communication skills through phone and email
  • Attention to detail, highly focused amp; organized
  • Demonstrated ability to learn new skills and receive coaching from mentors
  • Proficient in Microsoft Suites and and are a fast learner when it comes to using new platforms and software

Nice to Have:

  • Bachelor degree or equivalent work experience
  • Experience utilizing a CRM such as Salesforce to manage your personal call list and customer information
  • Experience working in a customer facing role, providing customer service to consumers, ideally in a tech environment

HomeStars has recently been recognized as:

  • Best Workplaces Managed by Women, Canada 2020
  • Best Workplaces in Technology, Canada 2020
  • Best Workplaces for Today’s Youth, Canada 2020


*We are an equal opportunity employer and do not discriminate based upon race, religion, colour, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Job Specification

Job Rewards and Benefits

HomeStars

Information Technology and Services - Toronto, Ontario, Canada
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