Engineering Manager, Developer Experience
Nylas, Canada

Nylas is a pioneer and leading provider of productivity infrastructure solutions for modern software. Over 50,000 developers worldwide use the Nylas platform to quickly and securely build productivity features into their applications. With Nylas, developers get unprecedented access to rich communications data from their end-users, pre-built workflows that automate everyday tasks, embeddable UI/UX components for fast front-end development, and comprehensive security features - all delivered via a suite of powerful APIs that make integration easy.Who We AreNylas was founded in 2013 and has raised over $55M to date from 8VC, Spark Capital, Slack, Citi Ventures, Round 13, ScaleUP, Data Collective, Fuel Capital, and SV Angel. Nylas customers span from large enterprises such as Ceridian, Hyundai, Fox News Corp, Hubspot, and Move.com to high-growth start-ups like Dialpad, Pipedrive, Lexicata, and Qualia. Learn more at www.nylas.com.Our Work PhilosophyNylas is also big believers in the safety and well-being of our employees and society, which is why we are onboarding all new Nylanauts remotely during this global pandemic until there is a vaccine and it is safe for humans to resume their pre-COVID lifestyles.AND once COVID-19 pandemic eventually comes to an end, we will continue to embrace Remote First philosophy, with a minor twist: Remote First, Office Second. That's right! It's about how you work, not where you work. Nylanauts can choose any workspace or environment that will result in more ideas, engagement, creativity, focus, collaboration, and productivity. It's true. They can go anywhere as long as they respect the working hours (time zones) of their team. Wherever motivates them; inspires them to be better versions of themselves. This means Nylanauts can work from the slopes of Missoula before traveling to the beaches of San Diego. Wonderful!And if Nylanauts want to work from an office in one of our hubs (San Francisco, Denver, New York City, Toronto, and London), they can. Go ahead! The workspace is there to be utilized.
Why Remote First, Office Second? Because we not only believe in respecting individual working styles, disabilities, and personal schedules, but also ensuring everyone has a better work-life balance. The outcomes will always be more important than the physical location.So, if you’re looking to join a fast-growing company with a beloved, daily-use product, and an authentic mission that puts people first, we want to meet you. Want to know more? Check us out on Comparably and Great Place to Work!Recent Awards:Fastest Growing Companies (Inc 500)2020 Great Place to Work (Great Place to Work)2020 Best Places for Professional Development (Comparably)2019 Best Leadership Team (Comparably)2020 Happiest Employees (Comparably)2020 Best Companies for Compensation (Comparably)2020 Best Companies for Perks amp; Benefits (Comparably)2020 Best Companies for Work-Life Balance (Comparably)
About the roleWe’re looking for an engineering manager who will help us grow our Developer Experience team. You are expected to help drive the development of a team of engineers in Toronto and collaborate with your peers and engineers distributed globally. You will help define our developer experience function and be accountable to deliver the best experience in terms of first-time user experience, SDK and self-service functions.
You’ll work on ideating new features aimed at expanding our user base and making it easier for our existing users to connect to, and implement, Nylas APIs. You’ll be responsible for working with the Product team and engineers to scope out and prove the benefits of these new features.
In this role, you will manage a team of 6 engineers in collaboration with, and reporting to, the Director of Engineering. You will work alongside engineering managers responsible for our other feature teams, Platform and Technical Operations.Responsibilities

• Communicate priorities clearly to engineers, and act as a liaison with business org to set clear and realistic expectations, and allow engineers to come up with ways to meet priorities
• Provide support to engineers in terms of making sure they have what they need to be productive and successful. This might mean:
• Making sure engineers are working on things that interest and motivates them
• Making sure engineers are growing and meeting their professional goals
• Providing feedback in a kind, direct, and actionable manner so engineers are aware of areas they can improve on
• Should make sure engineers feel valued and supported, and that their contributions are valuable, and that they are happy
• Always looking for ways to optimize and improve individual and team processes
• Hiring, disciplinary actions, and budget planning
• Be hands on in execution, including architecture design, code review and code contributions

Qualifications

• 3+ y