Senior Visual Designer
Bridgeable, Canada

Bridgeable is a service design consultancy that works with leaders, organizations, and people to create a more human world, one experience at a time. We believe that businesses are more successful when focusing on creating better, more human experiences for their customers. By putting people first, we build better experiences from the ground up. Together with our clients, we create awakening insight, meaningful strategies, and tangible tools that lead to enduring growth for businesses and people.

In our work with TELUS, we took a service design approach to reimagine and re-designing the cell phone renewals experience for their customers, earning us international recognition as the winner, alongside TELUS, of the Best Commercial Project at the 2017 Service Design Network Conference (SDN) in Madrid.

Additionally, we’ve supported Bristol-Myers Squibb (BMS) in creating an open-sourced patient communication resource, Universal Patient Language (UPL) and were recognized, alongside BMS, at the eyeforpharma competition, winning the Most Valuable Patient Initiative in 2017. Most recently, Bridgeable was awarded the 2019 Fast Company Innovation by Design award.

Bridgeable is hiring a Senior Visual Designer who brings a positive, proactive attitude to the work we do with our team and our clients. This opportunity is currently remote for the time being.

Working with our multidisciplinary team, you will collaborate to create visually compelling design deliverables, both digital and non-digital, infographics, and prototypes and assist in the planning and facilitation of co-creation sessions and workshops. You will also have the opportunity to participate in design research and design strategy work.

• Working collaboratively in a multi-disciplinary team and driving the vision and planning of all aspects of the team’s visual deliverables

• Producing artifacts that are at once visually compelling and effective in communicating a journey, story or process

• Turning wireframes and storyboards into finished artifacts

• Translating insights, data and copy into choices of medium, layout, typography, colour combinations, textures, etc. that support the communication objectives

• Presenting and defending design choices in a thoughtful, and strategic way

• Thinking creatively to produce new ideas that contribute to project objectives

• Assisting with the planning, development, and execution of co-creation sessions and design research as required

Requirements

You have:

• An undergraduate degree in Graphic or Visual Design, or equivalent education in a relevant field
  
• Three or more years working in a similar role
• Experience with the pressure of deadlines and ability to prioritize tasks
• Working knowledge of Service Design
• The ability to tell a good story, translating complex knowledge into insightful pieces that resonate with users

• Experience working with visual design and digital prototyping tools such as the Adobe Creative Suite, Axure, InVision, and/or Balsamiq

You are:

• A reliable team player
• A Creative Suite wiz and proven experience building MS PowerPoint slide decks
• Experienced with working with the pressure of deadlines and ability to prioritize tasks strategically
• Empathetic and build an understanding of user needs in varying contexts
• Able to translate complex ideas into communicative, visual prototypes and frameworks

You love:

• Simplifying the complex using visual thinking and design
• Prototyping and iterating, and prototyping and iterating, and prototyping and iterating
• Nailing the pixel-perfect details that elevate a design from good to great

Benefits

Great Work Culture:

We understand that you spend a lot of time at work and we invest a lot into making that time energizing, engaging, and ultimately a fulfilling career experience. We pride ourselves in nurturing the strongest team in service design and we have created a great space to enable you to comfortably focus your creative energy on your work.

The work we do and the way we work attracts the brightest and most creative humans in the industry. People here are driven to work on challenging assignments and deliver to a high-quality standard. We have built a great team that values initiative, integrity, empathy, adaptability, and transparency, and that thrives on working collaboratively to deliver impactful solutions.

Our entrepreneurial environment gives you the freedom to dri

Job Rewards and Benefits