Wattpad is a global multiplatform entertainment company whose vision is to entertain and connect the world through stories. Since 2006, we’ve been on a mission to use the power of community and technology to unleash the full potential of stories to the world. Every month 90 million people around the world spend over 23 billion minutes on Wattpad to share and discover stories they can’t find anywhere else. Our brand banner includes: Wattpad, Wattpad Labs, Wattpad WEBTOON Studios, Wattpad Books and Wattpad Brand Partnerships. We’re proudly based in Toronto, but our reach is global. Come build the future of entertainment and storytelling, and write your next chapter with us!
We are looking for a Senior Product Experience Designer - Monetization who cares deeply about users and what they value to create product experiences that they would gladly keep paying and subscribing to. You are adept at bridging user needs with business objectives, able to uncover and communicate user motivations and journeys, and ensure that all the design details are rendered for a delightful, compelling, and buildable experience.
You are someone who has designed and grown subscriber-based products and likes to make impact through ongoing optimizations as well as through broader user-value driven improvements. You are able to research and discover user needs to drive new enhancements while also able to understand data and metrics to inform the next iteration. You enjoy working directly with product management, product marketing, engineering, and experience design research squad members to work our way towards delivering exceptional user experiences.What you’ll be doing:- Discover and define the underlying user needs and values that will motivate Wattpad users to participate and transact in our paid content and subscription offerings
- Partner with Product Managers, Engineers, Researchers and Product Marketers to discover unmet user needs, design seamless interactions, and create experiences that deliver compelling user value
- Design the UX and UI flows across platforms (web, iOS, AN) that will captivate and retain more monetized users
- Develop your design leadership skills by contributing to Wattpad’s existing design practices in mentoring other designers, facilitating design workshops, and leading design events both within Wattpad and with the design community at large
What we're looking for:- 5-8 years of experience with end-to-end product design where you have conducted user discovery, shipped product, measured results, gained learnings, and iterated towards successful product and business outcomes
- Have contributed as a strong design leader with product managers and engineers in a cross-functional squad environment
- Have cross-platform design experiences (web, iOS, AN)
- Experience conducting user discovery and research
- An analytical approach with experience looking at user experience metrics to measure performance and identifying opportunities for improvement
- Self-starter who is comfortable working in ambiguity and able to collaborate well in a remote working environment
- Proficient in design and facilitation tools such as Figma and Miro
- Bachelor’s Degree in Design, Interaction Design, HCI, or related discipline
What we offer:- Competitive salary
- Career development; we believe in mentorship and supporting you to achieve your goals
- Health benefits, fully covered on us!
- RRSP Contributions
- Generous vacation and Parental Leave Top-up
- $200/month Transit and Home Office Allowance, flexible hours, hybrid office and remote work options
- Corporate discount for gym membership for you and your family
- A beautiful office in downtown Toronto, with easy access to transit
- Summer Fridays with afternoons off!
- And a whole lot more!
Wattpad is conducting all interviews in a distributed manner using applicable third party software where needed and using visual interface tools such as Google Hangouts and Zoom.
About Wattpad
Who are we?Entrepreneurs and Do-ers. Our vision is to entertain and connect the world through stories, and our mission is to use the power of community and technology to unleash the full potential of stories to the world.What does that mean?We are visionaries, community builders, passionate problem solvers, storytellers, coffee snobs (tea drinkers, too!), curious by nature, and culturally diverse.What are we obsessed with?Our users. Solving complex problems and maximizing flow. Learning constantly. Building the next great storytelling product. Finding the greatest stories ever told. Dogs (and cats), coffee, and good snacks.How do we work?Autonomously, collaboratively, respectfully. Balancing with work, family, and play...and all while having