Transit Supervisor
Voyago, Canada
Job Description
We Are The Employer Brand of Choice.It is our mission to be your best choice when seeking a career in Transportation. We believe in creating lasting relationships with our employees, one built on Trust and Respect.
And our employees would agree, having selected us as a Great Place To Work through the annual survey measuring Employee attitudes at Voyago.
Here’s a look at what makes us A Great Place To Work:
84% Agreed Voyago is a physically safe place to work
80% Agreed I can be myself at Voyago
81% Agreed Management has kept me well-informed
A Great Place To Work Certification means that we take your happiness seriously, and we work hard to ensure you are highly engaged and informed on important topics that keep Voyago on the move.
Help shape the future of mobility. Voyago is currently recruiting for a Transit Supervisor in Owen Sound Ontario.
Voyago is Ontario’s Leading Mobility company, a subsidiary of Transdev. We’re hiring dynamic, high achievers looking to be Difference Makers within the industry. Voyago continues to advance across Ontario with our multi-model platform covering a variety of segments including Medical Transportation, Student Transportation, and the Public sector with Medium/Micro Rural and Urban Transit, Accessible Needs Para-Transit, and On Demand Mobility.
Our employee success is built on our commitment and emphasis on training and orientation process. Voyago prides itself on the growth of our employees by supporting and encouraging them to develop skills that lead to successful careers.
Voyago believes in the strength of our people and remains committed to our Golden Values statement reflecting our promise of performance to our employees, customers, and communities in which we operate.
Our teams are continuously recognized as top performers in Safety and Client Satisfaction awards. Voyago is proud to be recognized as one of Canada’s Safest Employers and a recipient of the Excellence Award for several years.
We are People and Safety First. So come join us and help shape the future of mobility at a Great Place To Work company.
Position Overview
Reporting directly to the Operations Manager, the Supervisor is responsible for overseeing the daily operations of all Transit related operations in assigned areas. Primarily focusing on internal logistics and coordinating operations between the Transit division and other operations support teams. This individual will work closely with Human Resources and Maintenance to support operations while managing the individuals within the operation.
Primary Responsibilities
People Management
- Directs the activities of staff, ensuring that drivers are meeting the standards set out in various Transit contracts and ensuring business activities continue to be managed during staff vacation/sick leaves
- Monitors performance of staff through site visits, completed incident/collision reports and conducts follow-up when required, providing annual performance review input and resolving problems
Operations
- KPI’s as directed, reviews with drivers and reports back to Operations Manager
- Available on-call for divisional emergencies which may include holidays and weekends
- Maintains work schedules and ensure coverage is provided at all times
- Functions as key contact to support teams such as maintenance, human resources and health and safety
Payroll
- Maintains paperwork and timesheets and oversees all elements of the process
- Ensures timely and accurate entering of payroll
Employee Engagement
- Serve as a contact to staff and assist in all forms of employee engagement and regular meetings
Onboarding
- Assist and co-ordinate driver on boarding and orientation processes for new hires
Requirements
The ideal candidate will possess the following qualifications that include, but are not limited to, the following:
- College diploma or equivalent
- Minimum 2 years experience in a similar role
- Valid F class Driving License preferred
- Clean Drivers Abstract
- In-depth knowledge of Southwestern and Central Ontario
- Average knowledge of Word, Excel, PowerPoint and Outlook applications
- Excellent, strong proven customer service experience
Benefits
Why work for us?
- This position may be qualified for our hybrid work option
- Employee and Family Assistance Program
- Co