Business Developer
MistyWest, Canada
Job Description
Accountabilities
Job Type: Permanent FTE 37.5
Job Code: BD
Job Level: L1 / L2
Location: Hybrid Remote - Mount Pleasant, Vancouver
Min expectation of 1 day per week in office or in-person meetings (Expected travel ~25%)
About MistyWest
MistyWest is a hardware engineering consultancy that exists to create novel technologies that enable a healthier planet and bring prosperity to all humankind, with a focus primarily on hardware projects that advance the UN Sustainable Development Goals.
About the Role
You are an energized, enthusiastic technical sales professional looking for your next opportunity in the IoT and smart connected devices space. You engage deeply with our world-conscious mission to bring prosperity to all, via impactful technology and innovative solutions.
You place a high value on organization, self-discipline, and results - all while employing a thoughtful, client-focused approach to delivering the solution that best fits the client’s need. You thrive on identifying, pursuing, and closing partnership deals and can tailor your communication to a diverse audience with varying levels of technical knowledge.
You look forward to working with an inspired team of collaborators - from engineering physicists to industrial designers and everything in between. You will work most closely with our cross-functional sales and business development teams to attract new partners into our funnel, steward them through our proposal process, build long term relationships and ideally - sign multiple expanding scopes of work.
- Take accountability for your client's success and satisfaction via owning project KPIs like Client Satisfaction, NPS, net margin, revenue targets and other metrics
- Support the MistyWest Engineering and Design team in order to achieve high client satisfaction with project outcomes
- Turn leads generated from marketing and outreach activities into opportunities with clear client pain points to be solved
- Drive revenue by converting opportunities into closed projects
- Nurture client relationships to turn projects into recurring revenue
- Develop strong relationships based on mutual trust and respect with the engineers and project managers at MistyWest to deliver client success
- Develop succinct knowledge of product development in our core technology offerings to provide a reasonable rough order of magnitude estimate for new projects.
- Relentlessly expand your personal network in the hardware ecosystem and constantly work to provide value and build MistyWest’s reputation.
- Maintain client satisfaction, and provide an escalation path to Directors when issues arise
- Maintain excellent record keeping and leverage our CRM (Salesforce) to accelerate the sales cycle.
- Process key legal documents including NDAs, Master Services Agreements, and Work Orders
- Improve internal processes and playbooks by contributing and capturing key learnings during your tenure
- Others, as required.
Requirements
Candidates matching most of the following skills are encouraged to apply. If you are missing some requirements, you may still be considered. Please highlight any missing requirements in your cover letter and explain how you would address or overcome that challenge.
- 3-6 years of experience in a hardware or engineering sales environment
- Proven results in customer-facing sales and/or account management roles
- Understanding of current trends in industrial and commercial IoT, preferrably computer vision, remote sensors, wearables, and other embedded systems
- Takes accountability for client outcomes and works relentlessly to achieve success
- Coachability: proactively seeks opportunities to learn from teammates
- Adept at learning new concepts and employing that learning in realtime
- Excellent verbal, written and digital communication skills; can distill complex or difficult concepts to First Principles
- Skilled collaborator: employs a Pull Together mindset to achieve collective results, prioritizes team effort over individual wins
- Bias to action: continually pushes through barriers to achieve results in ambiguous or unclear situations
- Legal ability to travel within continental North America (Travel time: ~ 25%)
- Awesomeness
Preferred Requirements:
- Bachelor's degree in Engineering, Industrial Design or STEM field, or equivalent diplomas amp; experience
- Direct experience in IoT and Computer Vision hardware engineering environments
- Technical sales leadership experience is highly valued
Benefits
Compensation for this role will scale with experience and the degree to which t