Customer Service / Inside Sales Representative, Edmonton

Customer Service / Inside Sales Representative, Edmonton
Canplas Industries Ltd., Canada

Experience
1 Year
Salary
0 - 0
Job Type
Job Shift
Job Category
Traveling
No
Career Level
Telecommute
No
Qualification
As mentioned in job details
Total Vacancies
1 Job
Posted on
Jul 27, 2022
Last Date
Aug 27, 2022
Location(s)

Job Description

Reporting to the Edmonton Customer Service Supervisor, Edmonton. Responsible for performing daily operational activities relating to customer service and data entry. Assures daily office tasks are kept current. Will work in conjunction with the Edmonton warehouse staff to ensure maximum productivity when shipping and receiving Canplas products. The incumbent is responsible for assisting the supervisor in any tasks assigned, relating to market monitoring and intelligence as well as branch operations. Provides a high level of customer service to the Prairie region

From the very beginning, Canplas has prioritized state-of-the-art equipment, meticulous quality testing, and a dedication to customer service. Today, Canplas manufactures high-quality plastic plumbing, ventilation, central vacuum, and grease separation products for residential and commercial buildings all over the continent.

Do not miss the opportunity to join a team of people-centric professionals with a continuous improvement focus! Innovation is central to our corporate DNA, from manufacturing processes to supply chain management, we are continually looking for areas in which we can innovate in order to better serve our customers and our growing business.

We currently have a phenomenal permanent opportunity as a Customer Service / Inside Sales Representative! This role is based out of Edmonton, AB. This position will be responsible for performing daily operational activities relating to customer service and data entry.

Position Summary:

Reporting to the Edmonton Customer Service Supervisor, Edmonton the incumbent is responsible for daily operational activities relating to customer service and data entry. Assures daily office tasks are kept current, including but not limited to 5S mandates, accounts payable, pricing input, delivery inquiries, credits/debits returned goods and sales staff requests. The incumbent will also work in conjunction with the Edmonton warehouse staff to ensure maximum productivity when shipping and receiving Canplas products. The incumbent is responsible for assisting their supervisor in any tasks assigned, relating to market monitoring and intelligence as well as branch operations. Provides a high level of customer service to Canplas Plumbing, Separation Technology and Duraflo accounts throughout the Prairie region.

Major responsibilities include:

  • Report to supervisor immediately all: near misses, work-related accidents; structural failures, or property damage; potential incidents regarding people, equipment, materials, and/or environment; releases of hazardous chemicals/discharges.
  • Accountable for timely and accurate processing of all customer requirements.
  • Stock transfers to be scheduled in compliance with carrier agreement and managing the warehouse workload to minimize demurrage charges.
  • Ordering supplies at pre-established deadlines based on obtaining optimal/extended invoice dates.
  • Participates in maintaining warehouse facility to mandated 5S and Aliaxis Global standards.
  • Performs equipment and site inspection sheets within time parameters established by ALNA Health amp; Safety rules

Requirements

  • Minimum grade 12 (High School) graduate
  • Formal business seminars or education is an asset
  • Excellent written and verbal communication skills
  • Proficient computer skills
  • Data entry experience is necessary
  • 3 years of experience in the Sales/Customer service field and/or related industry knowledge
  • Must be able to pass certification for stock picker/lift truck


Canplas Industries Ltd is committed to providing accommodations for people with disabilities throughout the recruitment process and, upon request, will work with qualified job applicants to provide suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability. Accommodation requests are available to candidates taking part in all aspects of the selection process for Canplas Industries Ltd positions. To request accommodation, please contact HR at .

Job Specification

Job Rewards and Benefits

Canplas Industries Ltd.

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