Division Manager - Stratford, Ontario
MacEwen Petroleum Inc., Canada
Job Description
Who We Are:
MacEwen is a growing family-owned company that has established itself as an industry leader. We’ve been around for 45 years and we are still going strong!
Position Summary: The Division Manager (Stratford) is responsible for the Division’s day-to-day operations and customer service. The Division delivers fuels and lubricant products to residential, commercial and agricultural customers in the region. Key to the Manager’s success will be their ability to simultaneously roll up their sleeves and manage the day-to-day operational requirements, improve efficiency and lead the customer service of the operation. The Manager ensures that financial objectives are met by growing volumes, controlling margins and expenses, and motivating employees to deliver exceptional service.
Main Responsibilities:
- Develop excellent relationships with customers by providing them with attentive and personalized service that exceeds expectations
- Grow the business through individual efforts and leveraging of industry contacts, effective deployment of sales personnel, local advertising, and reputation.
- Maintain the safe, efficient and clean operation of company assets, including vehicles, bulk plant, card lock, fuel tanks, and other.
- Monitor and demonstrate accountability for Division financial performance.
- Train, motivate, and provide support to all Division employees, assisting them in the consistent delivery of exceptional customer service.
- Build effective relationships with suppliers of equipment and contracting services, ensuring that both parties work collaboratively to grow the Division’s customer base.
- Responsible for the Health and Safety of all employees, on-site contractors and customers. Ensure a safe working environment, and investigate incidents, accidents and injuries. Prepare reports and maintenance of records and review and follow up on investigation reports, as required.
- Ensure that the Division employees, equipment, and practices are compliant with all relevant regulatory requirements, including: TSSA, Ministry of Labour, Ministry of Environment, MTO, etc.
Requirements
Experience Required:
- Experience leading operations in a customer service-oriented environment.
- Previous experience effectively managing a team.
- Strong computer skills are required.
- Entrepreneurial and business savvy.
Other:
- Able to demonstrate excellent communication skills.
- Provides outstanding leadership and possesses exceptional organizational, interpersonal and negotiation skills.
- Able to demonstrate exceptional business integrity.
- Ability to display initiative and demonstrate sound business judgment.
- Ability and willingness to travel to customer sites and other MacEwen locations when required.
- Willingness to work extended hours, including evenings and weekends when so required.
Benefits
Why work with us?
- Learn and collaborate with the best in the industry.
- Supportive colleagues and leaders who are passionate about providing exceptional service.
- Competitive compensation package.
- Company vehicle.
- 3 weeks vacation to start.
- Complete benefits program including health, medical, dental and life insurance.
- RRSP plan with Company match.
- Annual performance-based bonus.
- Work with supportive teammates who are passionate about providing exceptional service.
- Access to personal development and technical training programs.
- The perks include employee gym membership reimbursement, discounts on motor fuels at our service stations, and purchases of equipment and heating oil.
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Our Core Values:
It is important to us that when you consider a new opportunity, you understand a little about the company, its history and values. It is important to us that our values fit with yours, then everyone wins. Our Core Values are the cornerstone of who we are as a company, and what we value. We hope that our Core Values speak to you and what you value.
- Customers First - We exist, first and foremost to serve our customers. They must be at the heart of all the decisions we make.
- Long Term Focused - We value long-term success over short-term gains.
- Respect Each Other - Each person with whom we work, communicate and do business is valued and treated with dignity and respect.
- Do The Right Thing - We stand by our word and do what's right.
- Own It - We are encouraged to be entrepreneurial and make decisions as if the business were our own.
- Ever-Evolving - We embrace positive change and always seek to improve.
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