Commercial Lines Customer Service Representative - RIBO licensed - mostly remote
MaxPeopleHR, Canada
Job Description
About Us
MaxPeople is a professional Human Resources consulting firm offering HR, Training, Recruitment and Employment Law services to clients in need of an effective people strategy to grow their business. We provide services to small and mid-size organizations with the necessary Human Resources infrastructure and the employment law services required for growth.
About Our Client
Our client established over 40 years ago, is a boutique, full-service insurance brokerage. They partner with many major, financially strong insurers allowing them to bring their clients a breadth of coverage options at competitive prices. Driven by their values of integrity, accountability, trust, and honesty, they provide a work environment of recognition and collaboration.
As a commercial lines customer service representative, you will perform the essential tasks of making changes on existing accounts, processing, and marketing of renewals, and required billing functions for the client.
Requirements
What you’ll be doing:
- Collecting required renewal information from clients 90 days before renewal
- Negotiate renewal terms, and marketing terms from insurers
- Reviewing current coverages and recommending changes in coverages / limits where needed
- Verifying new business and renewals accuracy
- Responding to emails from both customers and insurers
- Keep up to date the broker management system (TAM) with all pertinent files
What we require:
- University or College Degree/Diploma
- Must be RIBO licensed
- At least 1 year experience in the commercial space
- Competent in Excel
- Experience with TAM a definite asset
Desired Skills:
- You know that collaboration can transform a good idea into a great one. You understand the power of an inclusive team that enjoys working together to bring a shared vision to life.
- You thrive when you're empowered to take the lead, go above and beyond, and deliver results.
- You have an inexplainable attention to detail and ability to organize, and process work efficiently
For consideration, please apply online. As part of our commitment to inclusivity, diversity, equity and accessibility, our goal is a workforce built on respect that reflects the communities we serve. We thank all applicants for their interest in MaxPeople but only those selected for an interview will be contacted.
We are proud to be in compliance with the Accessibility for Ontarians with Disabilities Act (AODA), 2005 and the Integrated Accessibility Standards Regulation. We are happy to honor accommodations at any part of the recruitment process and invite you to let us know how we can help.