Lead Product Designer - Toronto
Devbridge, Canada

You make the complex simple. Data-driven decisions help you navigate workflow heavy business challenges for exciting clients. You see around corners, positioning the team and our clients to proactively handle obstacles, leveraging past experience and critical thinking. When unforeseen challenges arise, you are comfortable helping teams navigate back toward stability. You can step into any product team and seamlessly contribute value.

You are energized by sharing your mastery of tools, techniques, and stakeholder management with your colleagues. You can teach others how to translate an ambiguous vision into an actionable plan, growing strategic accounts through successful delivery and new opportunity exploration.

As a member of Devbridge, you will have the opportunity to work on some of the most complex challenges in software development today. You will be part of a global product practice team creating world-class digital products for some of the largest companies in the world.

The Lead Product Designer is a trusted advisor in the Product Design Consulting space. Acting as an experienced discipline expert, you are responsible for strategic product direction, mentoring Product Designers, and contributing and driving ambiguous discovery and sales efforts. The Lead Product Designer will directly create value on the most complex engagements as a billable advisor, splitting their time equally between client delivery and practice/team development.

• Advise, and as needed, directly perform the day-to-day aspects of key client engagements, including providing input to the Practice and personnel managers on performance and development opportunities of the Product Design team.
• Drive new business and promote mutually successful client engagements, renewals, and expansion of services by:

• Assessing how we can solve clients’ business problems and creating assets to help prospective clients define and visualize potential solutions
• Collaborating to define or peer review solutions and build estimates and proposals that reflect the optimal partnership
• Forming deep, trusted advisory relationships with strategic clients and internal stakeholders allowing for identification of new workstreams and solutions within current engagements

Requirements

• BS or BA degree
• Experience designing end-to-end custom software solutions
• Proven track record of consistent, high quality product delivery
• Strong experience and understanding of software development
• Mastery of translating a potentially ambiguous stakeholder vision all the way through into a detailed, technically sound product solution
• Experience coaching and mentoring team members
• Ability to tailor communication and set expectations effectively to multiple audiences
• Strong product design background with mastery of methodology, tools (i.e., Sketch, Figma), and techniques needed to drive business and human value
• Working knowledge of analytics tools such as FullStory or Mixpanel
• Ability to pick up technical and business concepts quickly and advise clients on options
• Commitment to lifelong learning and continuous improvement
• Excellent organizational, time management, prioritization, and project management skills
• Demonstrated problem-solving experience for complex business challenges
• Willingness to travel to client sites and other company office locations as deemed necessary

• Experience using software product delivery tools (Jira, Azure DevOps)

• Working knowledge of Miro
• Experience in Design Ops

Benefits

• A quickly scaling international company with a variety of challenging and compelling projects
• Growth opportunities in a matrixed management environment
• Opportunities for professional development such as conferences, seminars and educational courses
• Competitive salary and performance-based bonuses
• Health, dental, and vision insurance
• RRSP
• Four weeks paid vacation plus standard Canadian holidays
• Maternity/Paternity benefit
• Flexible health and wellness benefit
• Opportunities for professional development such as conferences, seminars, and educational courses
• Team building events, Friday lunches, and stocked kitchen
• Employee referral bonus program

This position is based in Toronto with a hybrid in-office / remote work set-up. This position requires travel to client sites and other company office locations as determined by project need.

Devbridge is committed to providing equal employment opportunities available to all. We believe that diversity, equity, and inclusion are critical to our success as a

Job Rewards and Benefits