Sales Development Representative (SDR) - US and Canada
Blackcart, Canada
Job Description
Blackcart’s try before you buy (TBYB) software brings the in-store shopping experience to eCommerce. We integrate into existing eCommerce stores, enabling shoppers to try products at home for free, and only pay for what they decide to keep. Blackcart-powered merchants see 24% higher purchase conversions, 51% higher average order values and 39% higher net sales. We are a rapidly growing start-up, poised to significantly transform the retail industry with our market-leading Try Before You Buy platform. Read about us in TechCrunch!
Blackcart has raised over $10M from a long list of top-tier VCs and has partnered with top eCommerce retailers to grow sales and delight their shoppers. We are growing our team so we can continue to optimize the online shopping experience!
About the Role
We are looking for a results-driven Sales Development Representative (SDR) to actively seek new business opportunities, and engage and build relationships with potential customers (merchants) to help accelerate our current growth. You will find and qualify potential merchants who can benefit from using TBYB on their platforms.
The SDR will report to the Director of Sales and partner with marketing and merchant success in the revenue-generating activities of Blackcart. Our ideal candidate combines exceptional prospecting skills and communication skills; and is a self-starter who has worked in hyper-growth technology companies or startups. Equally important, we are seeking candidates who authentically live and breathe Blackcart values and are inspired by our vision to change eCommerce.
Key Responsibilities
As the SDR, you will be responsible for:
- Contact potential prospects through various outreach channels (email, phone calls, LinkedIn)
- Conduct research to understand an interested prospect’s business to have meaningful conversations with your contact
- Engage in conversation with prospects to discover pain points and present TBYB’s value prop
- Schedule meetings with the prospect and a Blackcart Account Executive to continue discovery and demo a TBYB solution
- Qualify leads from marketing campaigns as sales opportunities
Requirements
Essential
- Previous experience as an SDR/BDR or similar role or business/commerce/general graduate who is looking to kick start their career in tech.
- Hands-on experience with multiple sales prospecting techniques using phone calls, templated emails, and emails with video and social outreach.
- Motivated to complete a high volume of outreach activities to initiate new prospect relationships
- Experience working with a CRM, such as Salesforce.
- Excellent communication skills, both written and verbal
- Excellent problem-solving skills in navigating a sales relationship with a prospect to understand their pain points and effectively position a solution
- Working foundational knowledge of how SaaS products operate for customers
- Track record of achieving sales quotas
Desirable
- Experience in the ecommerce industry
- Have experience using LinkedIn Sales Navigator or other similar prospecting applications
- Experience with working in a high-growth startup environment
- Love animals (It’s likely that our CHOs, Chief Happiness Officers Harvey and Unagi will be sitting in on your interview!)
Benefits
- We offer competitive compensation, including salary and equity. You grow as we grow!
- We have an awesome HQ in Toronto and offer full health benefits
- 500 Startups / venture-backed company
- Casual work environment with extremely talented staff
- Become a part of the transformation and empowerment of the retail industry
- Ability to join an early stage for one of the fastest-growing startups
Blackcart Values
- Walk in the customer's shoes
- Benchmark against the best
- Speak the truth
- Run head-first into hard problems
- Extreme ownership
- Care for people
If you do not meet 100% of the above qualifications, but still think you would be a great fit for the role, we encourage you to apply! We will consider all candidates with relevant skillsets for this role, even if there are certain requirements they do not meet.
Blackcart is an equal opportunity employer and is committed to diversity. As part of this commitment, we do not discriminate on the basis of age, race, sex, gender, gender identity, colour, religion, national origin, sexual orientation, marital status, citizenship, veteran status, or disability status.
We encourage you to connect with us at if you require accommodation in the recruitment process, or need this job posting in an alternative format.