Managing Director, Infrastructure Operations
ATB Financial, Canada

OUR BOTTOM LINE IS DIFFERENT.

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Whatever it is, you won’t find a more genuine, driven and knowledgeable group of humans anywhere. We foster a culture of purpose, performance and possibilities. We engage with intense curiosity, and bring our whole selves to work, every day. We know it starts with people like you, so take a chance and start with us.

Department: Technology Enablement

Job Number: REQ6114

Location: Edmonton or Calgary, AB

Apply by: April 23, 2023

Paygrade: O - OTH

System Title: Leader 10, Operations Analysis

# Positions available: 1

Leader Name: Scott McDonald

Reporting to the Vice President of Technology Enablement, the primary focus of this position is to lead the teams that develop and sustain best-in-class foundational technologies in support of ATB team members to do their best work. This role is required to lead and collaborate with the respective technology teams to design, deliver, and support the technology strategy and all underlying infrastructure technologies. As a strategic stakeholder, this role will lead the design, execution, and sustainment of foundational technology strategies that ensure effective day-to-day operation of services of the ATB Technology Enablement plan.

You will find success based on your ability to manage and deliver in the following areas:

Service Delivery amp; Technology Enablement

• Be the champion for ATB’s technology enablement efforts for ATB team members to do their best work by fully relying on the availability of ATB’s computing systems.
• Working with ATB teams to define a prioritized set of business outcomes and application work to achieve those outcomes within the limitations of capacity constraints, including resources and financial.
• Working with the ATB Risk amp; Integrity, ATB Information Security and ATB Internal Audit teams to ensure that the organization's applications are effectively secured and that risks are mitigated.
• Actively ensure the effective resourcing of the agreed initiatives with a focus to on-time delivery with high quality.
• Actively negotiate vendor service statements of work and /or managed service contracts. Provide recommendations for contract approval to senior executives.
• Establish and deliver on key strategic objectives for the Infrastructure Operations team, with a focus on the following service areas, but are not limited to:
  • Core Infrastructure On Premise - Network: Ensure the effective implementation and operation of core networking technologies, wired and wireless, to ensure team members can rely on the technology services they need to do their jobs. This includes working with the ATB Information Security team to maintain the most appropriate / highest level of security to protect ATB assets. This includes direct oversight of managed service partners (i.e. Long View Systems, Telus Communications).
  • Core Infrastructure On Premise - Servers: Ensure the effective implementation and operation of core server technologies across the Windows, Linux and AIX stack, including service virtualization technologies. This includes direct oversight of managed service partners (i.e. IBM).
  • Core Infrastructure On Premise - Database: Ensure the effective implementation and operation of core database technologies, including IBM DB2, Oracle and MS SQL Server - related to database administration, backup and recovery for core foundational services.
  • Core Infrastructure On Premise - Storage: Ensure the effective implementation and operation of core storage technologies, including online storage but also backup, recovery and data archiving activities. This includes direct oversight of managed service partners (i.e. IBM).
  • Core Infrastructure On Premise - Security: Working with the ATB Information and Cybersecurity team to ensure the effective security management of ATB data and assets. This includes the timely patching of underlying operating systems and third-party software.
  • Core Infrastructure - Unified Communications: Ensure the effective implementation and operation of core unified communications technologies, wired (VoIP) and wireless, omni-channel contact centre platform, to ensure team members can rely on the technology services they need to do their jobs.
  • Core Infrastructure to Cloud: Ensure ATB is moving , where appropriate, on premise workloads to the public cloud, including Infrastructure as a Services and Platform a

Job Rewards and Benefits